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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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eDiscovery Trends
Legal Services Brief
BPO Bulletin
Meeting a Facilities Management Challenge: Part 3

This is my third and final article in this series, which that highlights a client case history about how, facing a pending merger with another industry leader, the real estate and facilities management (FM) department of a major chemical company solved a complex challenge.

BPO Bulletin
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Ken Neal
E-Discovery: Challenges and Opportunities

​A recent article features research that sheds light on key challenges and opportunities in the e-discovery arena. The author interviewed 27 individuals responsible for e-discovery decision-making, including 10 in-house lawyers, nine in-house administrative e-discovery leaders, and eight law firm partners.

eDiscovery Trends
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Ken Neal
Upcoming Webcast: Information Governance: Effectively Manage Risk

Join Canon Business Process Services and the International Legal Technology Association (ILTA) on Tuesday, July 25 at 12 p.m. to 1:00 p.m. ET for an upcoming webcast: “Information Governance: Effectively Manage Risk.”

BPO Bulletin
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Ken Neal
Meeting a Facilities Management Challenge: Part 1

For this and my next few posts I will highlight a client case history that demonstrates how, faced with a pending merger with another industry leader, the real estate and facilities management (FM) department of a major chemical company needed to solve a complex challenge.

BPO Bulletin
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Ken Neal
Meeting a Facilities Management Challenge: Part 2

This is my second article in a three part series that highlights a client case history about how, facing a pending merger with another industry leader, the real estate and facilities management (FM) department of a major chemical company solved a complex challenge.

BPO Bulletin
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Ken Neal
​How Your Business Can Benefit From A Digital Intake Center: Part 2

In my previous column I offered two ways your business can benefit from a digital intake center. As a reminder, we at Canon Business Process Services (Canon) define a digital intake center as a hybrid mailroom and scanning service that uses specialized mail scanning technology and workflow techniques to convert physical mail into digital information immediately upon receipt.Following are three more ways you can achieve business gains by implementing a Canon digital intake center.

BPO Bulletin
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Ken Neal
How Your Business Can Benefit From A Digital Intake Center: Part 1

In this and my next column, I will spotlight five ways your business can benefit from a digital intake center. Let’s begin with a definition.

BPO Bulletin
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Ken Neal
Top Ranked Children’s Hospitals Tap Canon Business Process Services for Managed Services

I’d like to share some news. Today Canon Business Process Services (Canon) today announced that we provide managed services and technology—spanning inventory and materials management as well as mail, shipping/receiving and print management services—to three of the country’s top 10 children’s hospitals as ranked by U.S. News and World Report.

BPO Bulletin
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Ken Neal

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