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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Meeting a Facilities Management Challenge: Part 2

This is my second article in a three part series that highlights a client case history about how, facing a pending merger with another industry leader, the real estate and facilities management (FM) department of a major chemical company solved a complex challenge.

BPO Bulletin
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Ken Neal
​How Your Business Can Benefit From A Digital Intake Center: Part 2

In my previous column I offered two ways your business can benefit from a digital intake center. As a reminder, we at Canon Business Process Services (Canon) define a digital intake center as a hybrid mailroom and scanning service that uses specialized mail scanning technology and workflow techniques to convert physical mail into digital information immediately upon receipt.Following are three more ways you can achieve business gains by implementing a Canon digital intake center.

BPO Bulletin
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Ken Neal
How Your Business Can Benefit From A Digital Intake Center: Part 1

In this and my next column, I will spotlight five ways your business can benefit from a digital intake center. Let’s begin with a definition.

BPO Bulletin
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Ken Neal
Top Ranked Children’s Hospitals Tap Canon Business Process Services for Managed Services

I’d like to share some news. Today Canon Business Process Services (Canon) today announced that we provide managed services and technology—spanning inventory and materials management as well as mail, shipping/receiving and print management services—to three of the country’s top 10 children’s hospitals as ranked by U.S. News and World Report.

BPO Bulletin
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Ken Neal
Being Future Ready: Changing Talent and Workplace

This is my fourth and final post in this series, which looks at how the unprecedented pace of change creates a mandate for businesses to reinvent their operations, restructure their product offerings and rethink how create value.

BPO Bulletin
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Ken Neal
2017 Am Law 100 Firms Tap Canon for eDiscovery, Back Office and Administrative Services

Canon provides managed services and technology—spanning electronic and paper discovery, information governance, reprographics, mail and general office services—to 29 of the 2017 Am Law 100 firms.

Legal Services Brief
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Ken Neal
Being Future Ready: Leading Continuous Change

This is my third post in a series that looks at how the pace of change is pressuring enterprises to reinvent their operations, restructure their products and services and perhaps most importantly, rethink the way they create value for their clients.

BPO Bulletin
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Ken Neal
Being Future Ready: Disruptive Technologies

​This is the second in a series of posts looking at key ways your business can be “future ready:” on pace to compete in today’s competitive business environment and its future course.

BPO Bulletin
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Ken Neal

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