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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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BPO Bulletin
Archived Canon Webcast Available on Achieving Top Performance in AP

​A recording of our recent webcast, "Achieve Top Accounts Payable Performance: 6 Areas of Focus," is now available.

BPO Bulletin
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Ken Neal
The USPS – One Fiscal Year Later

In my February 2016 blog, I spoke about the United States Postal Service (USPS) starting to “turn the corner” in solving its mounting operating losses that have been piling up over the last nine years.

BPO Bulletin
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Joe Freeman
A Follow up to Our Webcast on Achieving Top Performance in Accounts Payable

​We are offering follow up information if you missed yesterday's webcast, "Achieve Top Accounts Payable Performance: 6 Areas of Focus."

BPO Bulletin
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Ken Neal
Canon Brief Spotlights the Business Benefits of Transforming and Digitizing Mail Room Operations

Canon Business Process Services (Canon) has issued a brief highlighting five ways that businesses can benefit from transforming their mail room operations by implementing a digital intake center.

BPO Bulletin
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Ken Neal
Canon Whitepaper Spotlights How Facility Management Executives Can Meet Their Budget Challenges

Canon Business Process Services (Canon) has released a white paper that spotlights how facility management executives can begin to tackle a complex challenge in today’s business environment.

BPO Bulletin
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Ken Neal
​New White Paper: “Five Steps to Reducing Your Paper Processing Costs”

I have some news to share. Today Canon Business Process Services (Canon) issued a white paper that spotlights how organizations can streamline their document processing activities with intelligent data capture.

BPO Bulletin
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Ken Neal
Upcoming Webcast: Achieve Top Accounts Payable Performance: Six Areas of Focus

Join Canon Business Process Services and The Hackett Group on May 10 at 12 p.m. to 1 p.m. ET for our upcoming webcast: "Achieve Accounts Payable Top Performance: Six Areas Of Focus."

BPO Bulletin
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Ken Neal
Top Three Trends in Banking and Financial Services

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on technology and business process trends in the industry.

BPO Bulletin
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Ken Neal

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