Blogs
Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.
In this and my next column, I will spotlight five ways your business can benefit from a digital intake center. Let’s begin with a definition.
I’d like to share some news. Today Canon Business Process Services (Canon) today announced that we provide managed services and technology—spanning inventory and materials management as well as mail, shipping/receiving and print management services—to three of the country’s top 10 children’s hospitals as ranked by U.S. News and World Report.
This is my fourth and final post in this series, which looks at how the unprecedented pace of change creates a mandate for businesses to reinvent their operations, restructure their product offerings and rethink how create value.
This is my third post in a series that looks at how the pace of change is pressuring enterprises to reinvent their operations, restructure their products and services and perhaps most importantly, rethink the way they create value for their clients.
This is the second in a series of posts looking at key ways your business can be “future ready:” on pace to compete in today’s competitive business environment and its future course.
In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on how the increasing threat of digital disruption is forcing many large businesses across all industries to digitally re-invent themselves.
This is the first in a series of posts looking at key ways your enterprise can be “future ready:” on pace to compete in today’s—and tomorrow’s—hyper-competitive business environment.
In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), spotlights a key trend in the industry.