BPO Industry Trends & Analysis

A recent Legaltech News article makes the point that some law firms are changing the way they operate. Their goal is to better align with today’s changing business climate, using such technology as artificial intelligence and new billing models.

• Legal Services Brief

​Accounts Payable (AP) is evolving into a strategic business partner that performs vital activities that can drive an organization's success. New technology and automation approaches are empowering AP professionals to fulfill these objectives.

• BPO Bulletin

​I have posted often about how today’s businesses are challenged to manage their document workflows smarter and more cost effectively. Within this scenario, the mail center may be slow in addressing such objectives as increasing productivity and adding value.

• BPO Bulletin

Workflow magazine has just published part three of Canon’s four-part article series on the business benefits of intelligent data capture. The series focuses on how effectively managing document processing activities is critical to business success.

• BPO Bulletin

Canon Business Process Services (Canon) shares a recent announcement that HfS Research and the Sourcing Industry Group (SIG), the premier membership organization for sourcing, procurement and outsourcing executives, announced a global partnership.

• BPO Bulletin