BPO Industry Trends & Analysis

This is my second article in a three part series that highlights a client case history about how, facing a pending nationwide renovation and relocation project for its US-based offices, a leading law firm teamed with Canon to solve a complex challenge.

• Legal Services Brief

​For this and my next two posts I will spotlight a case history about a law firm that needed to solve challenges connected with a pending nationwide renovation and relocation project for its US-based offices.

• Legal Services Brief

​The workplace is changing in unprecedented ways. It’s not unreasonable to speculate that in the near future, a much smaller number of people will travel to a location every day and work in an assigned office or cubicle.

• BPO Bulletin

​This is my third and final post in this series about on how enterprises are transforming their mail center operations into more automated, digital information hubs that digitize and electronically distribute the mail to employees while ensuring security.

• BPO Bulletin

​This is my second post in a three-part series on how enterprises are transforming their mail center operations into more automated, digital information hubs that digitize and electronically distribute the mail to employees while ensuring security.

• BPO Bulletin