BPO Industry Trends & Analysis

​In this and my next few posts, I will highlight how we partnered with Procopio, a leading law firm, to help the firm solve document management challenges and create a roadmap for innovation.

• Legal Services Brief

I have some news to share. Canon Business Process Services​ (Canon) has just issued a new eBook, “Minimize Business Risk: Top 5 Information Governance Obstacles You Must Tackle Now​.”

• Document Management Strategies

Digital offerings within the insurance market continue to be a hot topic. Beyond creating online portals or adding social media marketing into the mix, insurers must integrate digital shopping and buying channels into an efficient, customer-centered system—or they risk losing market share.

• BPO Bulletin

​A recording of our recent webcast, “Information Governance: Effectively Manage Risk,” is now available. The webcast offers key insights on how corporations and legal firms can more effectively address today’s top information governance risks by leveraging sound methodologies and practical tools.

• Document Management Strategies

A recent New York Times article spotlights how Wells Fargo inadvertently turned over a “vast trove of confidential information about tens of thousands of the bank’s wealthiest clients” to a former bank employee and his lawyer.

• Discovery Trends