Business Process Outsourcing Services

Digital transformation with the right BPO partner is essential.

Global competitiveness and a challenging economic climate are driving enterprises to explore business process outsourcing to elevate operational performance and deliver a differentiated customer experience. The struggle to meet ongoing operational needs can drain the essential resources needed to achieve strategic and revenue objectives. Improved efficiencies, reduced costs, streamlined business operations and innovative solutions are core to meeting these goals.

Canon Business Process Services is a leading business process outsourcing provider that can help organizations achieve their goals by blending intelligent automation with our process design and implementation expertise. We provide a flexible, customized integrated service delivery model that enables Canon to manage services on-site, off-site or offshore along with the latest technologies to support new process design. Our team combines analysis, skilled transitions, change management as well as performance management, and bench-marking capabilities to achieve your desired business outcomes.

Canon Business Processing Centers Enable Agility and Cost Savings

Canon's Business Processing Centers are well equipped to execute on the optimal business process with the flexibility to be on-site, off-site or offshore. The business processing centers act as an extension of your business for a broad range of business needs. The facilities operate 24/7 and offer a range of services, including workflow and form design, quality digitization of hardcopy documents, search-enabled images, historical or vital records preservation, indexing/coding, transactional processing, digital distribution and retrieval on a project or ongoing basis. Our centers provide robust security protocols and are SSAE-18, SOC 2® assessed by the AICPAs System and Organization Controls.

The Benefits of Business Process Outsourcing

Reduce costs
Streamlined operations and cost efficiency
Enhance efficiency
Scalability and flexibility
Access to expertise and specialized resources
Access to innovative technologies
Minimize risk
Risk mitigation and compliance

Intelligent Automation Streamlines Cycle Times and Improves Accuracy

Organizations continually strive to improve operations, efficiency and accuracy. Automation has been the conduit to not only achieve these goals but also provide greater processing speed and increased capacity. This has particularly been the case with repetitive back-office functions such as accounts payable and insurance forms processing.

Our business process automation expertise helps clients improve their overall performance by streamlining processes and leveraging technology to provide seamless integrations with added functionality. Working with your existing technology, utilizing Canon’s services or integrating the two, our approach is to implement solutions that best meet your business objectives. At Canon, we are constantly evaluating technology and business innovation so we can continue to deliver improvements year after year. Some of the emerging technologies that will shape our service delivery may include cloud-based systems, analytic engines, robotic process automation (RPA), machine learning, and cognitive computing. New technologies are first introduced, validated and standardized in our business processing centers and then applied to solve clients' business problems.

Improve Your Accuracy and Increase Productivity With Canon's BPO Services

Address workforce challenges
Manage back-office operations
Reduce and control costs
Streamline processes and improve operations

A Hybrid Solutions Delivery Model Provides the Flexibility to Solve Your Unique Business Challenges


Canon manages the internal teams, rightsizes the technology and can integrate with client systems


Operates 24/7 with secure imaging and high volume document processing


Operates 24/7 with 250+ seats, indexing, quality control, transactional document processing and contextual review

We make it our business to help you grow yours.

Canon helps you optimize your business. Attaining a measurable, sustainable improvement in business performance requires a holistic approach to operational excellence. Our innovative approach includes the latest technologies, workflow automation, six sigma methodologies and data analytics to enable business agility and your digital transformation.

Frequently Asked Questions

What are the capabilities of the Canon business processing centers?
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