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Canon is a trusted BPO partner that consistently delivers results.
Canon is a BPO leader in automation and workforce management with decades of experience.
Join an award winning global team that puts our people first.

The need to reinvent business operations with the right people, process, technology and data analytics is more paramount than ever.

Canon BPO Utilizes a Holistic Approach to Operational Excellence for Measurable, Sustainable Improvement

Global competitiveness and a challenging economic climate are driving enterprises to explore business process outsourcing to elevate performance and remain competitive. The struggle to meet ongoing operational needs can drain the essential resources needed to achieve strategic and revenue objectives. Improved efficiencies, reduced costs, streamlined operations and innovative solutions are core to meeting these goals.

Canon Business Process Services is a leading business process outsourcing provider that can help organizations achieve their goals by blending our process design and implementation expertise with our BPO value cycle and Six SigmaTM methodologies. We provide an integrated service delivery model that enables Canon to manage services on-site, off-site or offshore along with the latest technologies to support new process design. Our team combines analysis, skilled transitions, as well as performance management, and bench-marking capabilities to achieve desired business outcomes.

Improve Your Accuracy and Productivity With Canon's Business Process Outsourcing Services

Address workforce challenges
Manage back-office operations
Reduce and control costs
Streamline processes and improve operations

Business Process Automation Streamlines Cycle Times and Improves Accuracy

Organizations continually strive to improve operations, efficiency and quality. Automation has been the conduit to not only achieve these goals but also provide greater processing speed and increased capacity. This has particularly been the case with repetitive back-office functions such as accounts payable and insurance forms processing.

Our business process automation expertise helps clients improve their overall performance by streamlining processes and leveraging technology to provide seamless integrations with added functionality. Working with existing technology, utilizing Canon’s services or integrating the two, our approach is to implement solutions that best meet your business objectives. At Canon, we are constantly evaluating technology and business innovation so we can continue to deliver improvements year after year. Some of the emerging technologies that will shape our service delivery may include cloud-based systems, analytic engines, robotic process automation (RPA) and cognitive computing. New technologies are first introduced, validated and standardized in our business processing centers and then applied to solve clients' business problems.

A Hybrid Solutions Delivery Model Provides the Flexibility to Solve Your Unique Business Challenges

On-site

Canon manages the internal teams, rightsizes the technology and can integrate with client systems

Off-site

Operates 24/7 with secure imaging and high volume document processing

Offshore

Operates 24/7 with 250+ seats, indexing, quality control, transactional document processing and contextual review

Our Business Processing Centers Enable a Custom Business Model Based on Your Needs

The Canon Business Processing Centers are well equipped to execute on the optimal business process with the flexibility to be on-site, off-site or offshore. The business processing centers act as an extension of your business for a broad range of business needs. The facilities operate 24/7 and offer a range of services, including workflow and form design, quality digitization of hardcopy documents, search-enabled images, historical or vital records preservation, indexing/coding, transactional processing, digital distribution and retrieval on a project or ongoing basis. Our centers are SSAE-18, SOC 1® and SOC 2® assessed by the AICPAs System and Organization Controls and are PCI DSS Level 1 Service Provider certified.

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