In today's rapidly evolving insurance landscape, staying ahead requires more than just traditional practices. It demands innovation, efficiency, and a commitment to delivering exceptional customer experiences. At Canon Business Process Services, we empower insurance companies to navigate these challenges with cutting-edge solutions tailored to the unique needs of the insurance industry.
Canon understands the complexities of the insurance sector and is dedicated to helping companies transform their operations. Insurers can leverage our onsite Canon teams, offsite resources, and/or our offshore business processing centers. Our comprehensive suite of services is designed to enhance operational efficiency, facilitate seamless customer interactions, and enable business growth.
Canon Helps Drive Innovation and Digital Transformation
- Digital Document Distribution and Scanning
Streamline your claims processing and policy management with our advanced document digitization and distribution solutions. Reduce errors, enhance access to critical information, automate document workflows, and ensure compliance with regulatory standards. - Omni-Channel Customer Engagement
Create a consistent and personalized customer journey across all touchpoints. Our integrated communication and document workflow solutions ensure seamless interactions, increasing customer satisfaction and loyalty. - Automation Integration
Leverage our expertise in automation to reduce manual workloads, improve processing speed, and enhance decision-making capabilities. Achieve frictionless insurance operations that meet the demands of the modern consumer. - Records Management
Securely manage your critical records with our robust onsite records management solutions. The Canon team onsite at your location ensures easy access, compliance, and operational continuity with our state-of-the-art management systems. - Production Print and Mail Services
Enhance customer communications with personalized print and mail solutions. The Canon onsite team at your facility can deliver high-quality materials efficiently, supporting your marketing and customer engagement strategies. - Workplace Experience Services
Create the finest employee and customer onsite experience supported by warm hospitality, leading-edge technology and a differentiated and engaging workplace. Our program spans a wide range including trained, dedicated community managers, facilities and event planning management, office services and seamlessly anticipating employees’ daily business needs. - Digital Mailroom Services
Move your organizations’ digital transformation forward by consolidating physical and digital correspondence into a single information process flow whether employees are working in the office or remotely.
Canon Business Process Services can play a pivotal role in supporting insurers by leveraging our expertise in business process outsourcing and digital transformation solutions.
Advancing Client Relationships Through Innovation
Customer expectations continue to grow and insurers are challenged to keep up. Learn how Canon is helping major insurance companies advance their client relationships through innovation and digital transformation.
A Proven Digitization Framework for Enabling Digital Experiences
Insurer Gains Agility and Transforms Claims Processing
A leading global insurance company partnered with Canon to digitally transform claims processing. Utilizing Canon’s state-of-the-art business processing centers in the U.S. and abroad, along with artificial intelligence capabilities, the insurer was able to streamline hundreds of data processing tasks, including digitizing medical bills and claims information that span underwriting, claims, legal, and finance. Currently, Canon processes approximately 160,000 documents, or 2.1 million images, per month. Canon can enable and drive your digital transformation.