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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Digital Mail: Do’s and Don’ts for Accelerating Your Digital Transformation

By scanning and digitizing your physical mail, you can lay a strong foundation for the rest of your digital transformation, building capability and creating an on-ramp for scaling.

BPO Bulletin
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Ken Neal
4-Step Strategy to Jump Start Digital Transformation for Insurance Companies

The need to embrace successful digital transformation has become increasingly urgent for insurers.

BPO Bulletin
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Ken Neal
Digital Mail: Critical to Your Digital Transformation Roadmap

Digital mail offers a holistic digital transformation strategy that increases efficiency, reduces processing, and gets access to business-critical information.

BPO Bulletin
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Ken Neal
Leveraging Automation to Transform Your Business

Automation has long been an important tool for businesses looking to increase efficiency and reduce costs. But the pandemic has forced leaders to think beyond the cost benefits to consider more boldly what automation can do for their organization.

BPO Bulletin
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Ken Neal
Advancing Your Law Firm’s Workplace Culture: Key Considerations for Your Return to Office and Better Preparing for the Future

With the availability of widespread vaccination protocols, law firms big and small are considering office reopening plans.

Legal Services Brief
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Ken Neal
BPO Best Practices: Turning the RFP Process into a Win-Win for Procurement and All Business Stakeholders

Read our guide to improving the RFP process for procurement and all business stakeholders and gain a better customer relationship.

BPO Bulletin
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Ken Neal
There is a Better Way: How To Improve Your Warehouse Operations with Culture Optimization

Find out how to use culture optimization as part of warehouse management and BPO services to greatly improve the results of warehouse operations and alleviate workforce stress.

BPO Bulletin
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Ken Neal
What a Difference a (Pandemic) Year Makes: Returning to a Changed Law Office

More than a year since the pandemic began, law offices are learning how to best reopen their offices and balance remote and in-person work.

Legal Services Brief
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Ken Neal

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