Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


James Allen
  • May 7, 2020
  • James Allen

Adapt and Innovate in the New Normal

Employees across the country have quickly embraced working from home, turning on webcams and picking funky backgrounds for Microsoft Teams and Zoom meetings. This seems to be the new norm. While it may be relatively easy for some, especially those already with laptops, to convert to a remote workforce permanently, many companies and their employees are struggling to transition from office desktops and paper piles.

  • BPO Bulletin

Ken Neal
  • February 11, 2019
  • Ken Neal

Adapting to the Changing Workplace

This post focuses on how demographic and workforce trends are affecting the systems and processes that drive business as well as the employees that use them.

  • Document Management Strategies

Ken Neal
  • November 7, 2018
  • Ken Neal

Digital Transformation Series: Four Essential Steps for Applying Automation to Information Governance

This is my final post in this series highlighting why it is critical to streamline your information governance practices and ways you can effectively implement the process. Previously, I spotlighted three key implementation strategies and an important industry trend.

  • Document Management Strategies

Ken Neal
  • October 19, 2018
  • Ken Neal

​Digital Transformation Series Part 4: Applying Automation to Information Governance

This is the next article in our series about streamlining information governance and compliance. In this article I will briefly spotlight a third key strategy and an industry trend to consider when applying automation to your information governance practices.

  • Document Management Strategies

Ken Neal
  • October 8, 2018
  • Ken Neal

New Canon Whitepaper on Automating Information Governance & Compliance

Canon releases “Automating Information Governance and Compliance,” a new whitepaper in its future-ready leadership series.

  • Document Management Strategies
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