Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • July 11, 2018
  • Ken Neal

Digital Transformation Series Part 2: Information Capture is Essential

The first part of any workflow begins with information and its related business process. Consequently, you need to think about data capture as a key transformation element requiring serious attention.

  • Document Management Strategies

Ken Neal
  • July 9, 2018
  • Ken Neal

Digital Transformation Series Part 2: Digitalizing Core Business Processes

This post begins the second of a six-part series on how digital transformation will impact the future workplace, and businesses. Let’s start with an idea that many business leaders understand: the potential for growth comes from innovation and high levels of customer satisfaction.

  • Document Management Strategies

Ken Neal
  • July 3, 2018
  • Ken Neal

Digital Transformation: Keys to Formulating a Modernization Plan

In my previous article I mentioned that, when we talk about modernizing the information infrastructure, there is a need to take a more holistic view and assess not only the technology you have and may need, but these other elements as well. There are at least four critical things you can do to evaluate your current state and formulate a modernization plan.

  • Document Management Strategies

Ken Neal
  • June 27, 2018
  • Ken Neal

Digital Transformation: Modernizing the Information Infrastructure

In my previous article I raised the question, “What are some key actions you need to consider in order to achieve digital transformation?” One answer, which I will spotlight in this column, is that it’s important to focus on modernizing your information infrastructure. But what exactly does that mean?

  • Document Management Strategies

Ken Neal
  • June 19, 2018
  • Ken Neal

eDiscovery Best Practices Series: Your Device Policies Must Balance eDiscovery and Employee Rights

Using personal devices to conduct non-personal business has become increasingly common. Companies issuing these devices need to clearly understand the needs, rights, obligations and expectations of employees when implementing "bring your own device" (BYOD) policies and programs.

  • Document Management Strategies
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