Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • July 6, 2020
  • Ken Neal

ACHIEVE PRODUCTIVITY GROWTH AND SAVINGS Five Areas In Which Business Process Outsourcing Can Improve Your Business

Companies are constantly challenged to reduce costs, increase efficiency and redirect resources to meet their business goals. Many leverage Canon Business Process Services’ outsourcing solutions to get the job done.

  • BPO Bulletin

Ken Neal
  • June 24, 2020
  • Ken Neal

Leveraging Managed Services to Achieve Best-in-Class Accounts Payable Performance

What we have learned working with our clients is that in order for accounts payable departments to implement a successful digital transformation initiative, enterprises need a strategy that encompasses three key components. These are: deploy the right people to run the right processes using the right technology.

  • BPO Bulletin

Ken Neal
  • June 17, 2020
  • Ken Neal

Law Firms Ponder Strategies for Returning to the Office

As law firms begin to open up following months of working from home, many legal professionals are asking themselves the same question: How can we safely resume operations and bring attorneys and staff back to the office?

  • Legal Services Brief

James Allen
  • May 7, 2020
  • James Allen

Adapt and Innovate in the New Normal

Employees across the country have quickly embraced working from home, turning on webcams and picking funky backgrounds for Microsoft Teams and Zoom meetings. This seems to be the new norm. While it may be relatively easy for some, especially those already with laptops, to convert to a remote workforce permanently, many companies and their employees are struggling to transition from office desktops and paper piles.

  • BPO Bulletin

Ken Neal
  • February 11, 2019
  • Ken Neal

Adapting to the Changing Workplace

This post focuses on how demographic and workforce trends are affecting the systems and processes that drive business as well as the employees that use them.

  • BPO Bulletin
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