Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • September 23, 2020
  • Ken Neal

Law Firm Best Practices: Leverage the Right eDiscovery Partner to Help Clients Navigate Today’s Challenging Business Environment

To meet today's challenging environment, law firms need to maximize their eDiscovery services capabilities in order to help clients manage their discovery-readiness.

  • eDiscovery Trends

Ken Neal
  • August 31, 2020
  • Ken Neal

Leverage Three Outsourcing Strategies to Build a More Resilient Business

Resilience is an organization’s capacity to continue generating economic profit through cyclical and structural changes in supply and demand — changes like a pandemic, yes, but also any of the thousands of other sources of potential turbulence.

  • BPO Bulletin

Ken Neal
  • July 30, 2020
  • Ken Neal

Law Firms Tap New Approach to Enhance Operational Efficiency

A significant trend for the legal industry that has been evolving over the past five months. The Covid-19 pandemic has forced many legal administrative assistants and other office support staff to work remotely. To fill the gap, Canon’s onsite office support teams have become vital to the continuing operations of many of our legal clients.

  • Legal Services Brief

Ken Neal
  • July 28, 2020
  • Ken Neal

Five Steps to Advance Your Digital Transformation

Digital transformation is now simply a fact of life—everyone is doing it. But is everyone doing it right? To effectively harness the full power of your organization’s digital transformation, consider these five key steps.

  • BPO Bulletin

Ken Neal
  • July 6, 2020
  • Ken Neal

Achieve Productivity, Growth And Savings: Five Areas In Which Business Process Outsourcing Can Improve Your Business

Companies are constantly challenged to reduce costs, increase efficiency and redirect resources to meet their business goals. Many leverage Canon Business Process Services’ outsourcing solutions to get the job done.

  • BPO Bulletin
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