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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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eDiscovery Trends
Legal Services Brief
BPO Bulletin
There is a Better Way: How To Improve Your Warehouse Operations with Culture Optimization

Find out how to use culture optimization as part of warehouse management and BPO services to greatly improve the results of warehouse operations and alleviate workforce stress.

BPO Bulletin
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Ken Neal
What a Difference a (Pandemic) Year Makes: Returning to a Changed Law Office

More than a year since the pandemic began, law offices are learning how to best reopen their offices and balance remote and in-person work.

Legal Services Brief
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Ken Neal
Achieve Real Warehouse Operations Improvements by Optimizing Your Staff and Developing the Right Culture

An Integrated Logistics and Material Management solution can help optimize your warehouse staff and culture.

BPO Bulletin
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Ken Neal
Robotic Process Automation Can Streamline Workflows, Transform Business Performance 

Drive business transformation and advance strategic initiatives by adopting intelligent automation and robotic process automation.

BPO Bulletin
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Ken Neal
Leverage Automation to Digitize Documents and Drive Business Transformation

Document management can hone process workflow throughout the enterprise and be an accelerant to your overall business transformation.

BPO Bulletin
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Ken Neal
Law Firm Best Practices: Effectively Managing a Hybrid Office

The COVID-19 pandemic motivated law firms to adopt new approaches for operating in a “hybrid office.” There’s been much discussion about the concept of the hybrid office — what it is and how the pandemic and other business trends are driving its emergence. Although there is little guidance on how to effectively manage a hybrid office, this is a unique window in time to seize on the necessity and acceptance of change.

Legal Services Brief
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Ken Neal
Manage Your Hybrid Office Efficiently with the Right Partner

The COVID-19 pandemic motivated enterprises to adopt new approaches for operating in a “hybrid office.” There’s been much discussion about the concept of the hybrid office — what it is and how the pandemic and other business trends are driving its emergence. But there is little guidance on how to effectively manage a hybrid office.

BPO Bulletin
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Ken Neal
Why a “Hybrid Office” Strategy is Critical for Law Firms

My colleague at Canon Business Process Services, Fred Levine, has worked in the law firm community for over thirty years. Fred points out that today’s COVID-19 environment requires law firms to adopt new strategies for operating in today’s “hybrid office.”

Legal Services Brief
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Ken Neal

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