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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Five Steps to Advance Your Digital Transformation

Digital transformation is now simply a fact of life—everyone is doing it. But is everyone doing it right? To effectively harness the full power of your organization’s digital transformation, consider these five key steps.

BPO Bulletin
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Ken Neal
Achieve Productivity, Growth And Savings: Five Areas In Which Business Process Outsourcing Can Improve Your Business

Companies are constantly challenged to reduce costs, increase efficiency and redirect resources to meet their business goals. Many leverage Canon Business Process Services’ outsourcing solutions to get the job done.

BPO Bulletin
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Ken Neal
Leveraging Managed Services to Achieve Best-in-Class Accounts Payable Performance

What we have learned working with our clients is that in order for accounts payable departments to implement a successful digital transformation initiative, enterprises need a strategy that encompasses three key components. These are: deploy the right people to run the right processes using the right technology.

BPO Bulletin
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Ken Neal
Law Firms Ponder Strategies for Returning to the Office

As law firms begin to open up following months of working from home, many legal professionals are asking themselves the same question: How can we safely resume operations and bring attorneys and staff back to the office?

Legal Services Brief
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Ken Neal
Adapt, Innovate in the New Normal

Employees across the country have quickly embraced working from home, turning on webcams and picking funky backgrounds for Microsoft Teams and Zoom meetings. This seems to be the new norm. While it may be relatively easy for some, especially those already with laptops, to convert to a remote workforce permanently, many companies and their employees are struggling to transition from office desktops and paper piles.

BPO Bulletin
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James Allen
Adapt to the Changing Workplace

This post focuses on how demographic and workforce trends are affecting the systems and processes that drive business as well as the employees that use them.

BPO Bulletin
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Ken Neal
Digital Transformation Series: Four Essential Steps for Applying Automation to Information Governance

This is my final post in this series highlighting why it is critical to streamline your information governance practices and ways you can effectively implement the process. Previously, I spotlighted three key implementation strategies and an important industry trend.

BPO Bulletin
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Ken Neal
​Digital Transformation Series Part 4: Applying Automation to Information Governance

This is the next article in our series about streamlining information governance and compliance. In this article I will briefly spotlight a third key strategy and an industry trend to consider when applying automation to your information governance practices.

BPO Bulletin
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Ken Neal

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