Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • April 18, 2018
  • Ken Neal

May 16 Webcast to Highlight 5 ways to Improve the Procure-to-pay Customer Experience

Join Canon and The Hackett Group for our webcast, "Top Five Ways to Advance the Procure-to-Pay Customer Experience​." The webcast takes place on May 16 at Noon ET.

  • Document Management Strategies

Ken Neal
  • April 12, 2018
  • Ken Neal

On-demand Webcast: How Artificial Intelligence can Help Legal Departments Streamline Discovery

We have just made available an on-demand webcast that highlights how artificial intelligence (AI) can help legal departments more efficiently manage their eDiscovery activities and better contain costs.

  • Document Management Strategies

Ken Neal
  • April 11, 2018
  • Ken Neal

Canon Selected as Member of the ARMA Conference Education Management Group

I have some news to share. Melissa Carlis, Senior Director, Information Governance Solutions for Canon Business Process Services has been selected as a member of the ARMA 2018 Conference Education Management Group (CEMG).

  • Document Management Strategies

Ken Neal
  • April 9, 2018
  • Ken Neal

Key Facility Management Trends in 2018: Community Management

In this post I’ll highlight how, in addition to using the latest technology, another approach to help attract and meet the needs of today’s new breed of workers is to integrate what Canon refers to as a community management model into the company’s range of facility support services.

  • Document Management Strategies

Ken Neal
  • April 4, 2018
  • Ken Neal

Key Facility Management Trends in 2018: Recruiting Talent

This is the third post in my series on trends affecting facilities management (FM) professionals. Today’s employees work differently. One distinction is that they expect a higher level of service.

  • Document Management Strategies
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