Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • February 23, 2018
  • Ken Neal

E-Discovery Best Practices: Reducing Your Risk of Inadvertent Disclosure: Part 1

This is my first post in a series that will examine how attorneys, their support staff and litigation teams, and outside vendors can protect against inadvertent disclosure of privileged and confidential information.

  • Document Management Strategies

Ken Neal
  • February 20, 2018
  • Ken Neal

The Benefits of Implementing a Digital Mailroom Solution

My colleague at Canon Business Process Services, Baron Brady, Solutions Engineer, Legal-Information Governance solutions, points out that becoming paper-lite remains a challenging prospect for many organizations as long as so much incoming content enters the mailroom in the form of paper.

  • Document Management Strategies

James Allen
  • February 8, 2018
  • James Allen

The Benefits and Pitfalls of Automation

In my previous blog post I highlighted some of the key differences between transformation and automation. As a reminder, both approaches are necessary. However in this post I will focus on the short- and medium-term benefits that automation can supply when implemented correctly.

  • BPO Bulletin

Ken Neal
  • January 29, 2018
  • Ken Neal

Reducing E-Discovery Costs: Part 4

Previously, I highlighted one key solution that can help meet the challenge of reducing eDiscovery costs. In this, my final post in this series, I will spotlight a second solution—technology assisted review (TAR)—that can also help legal professionals achieve this goal.

  • Document Management Strategies

Ken Neal
  • January 22, 2018
  • Ken Neal

​Archived Canon Webcast Available on Facilities Management Challenges and Opportunities in the Year Ahead

A recording of our recent webcast, “Facilities Management Challenges and Opportunities in the Year Ahead,” is now available.

  • Document Management Strategies
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