Services Industries Insights About Us Careers
Canon is a trusted BPO partner that consistently delivers results.
Canon is a BPO leader in automation and workforce management with decades of experience.
Join an award winning global team that puts our people first.

Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

Topic ()
Legal Services Brief
BPO Bulletin
On-demand Webcast: How Artificial Intelligence can Help Legal Departments Streamline Discovery

We have just made available an on-demand webcast that highlights how artificial intelligence (AI) can help legal departments more efficiently manage their eDiscovery activities and better contain costs.

Legal Services Brief
|
Ken Neal
Canon Selected as Member of the ARMA Conference Education Management Group

I have some news to share. Melissa Carlis, Senior Director, Information Governance Solutions for Canon Business Process Services has been selected as a member of the ARMA 2018 Conference Education Management Group (CEMG).

BPO Bulletin
|
Ken Neal
Key Facility Management Trends in 2018: Community Management

In this post I’ll highlight how, in addition to using the latest technology, another approach to help attract and meet the needs of today’s new breed of workers is to integrate what Canon refers to as a community management model into the company’s range of facility support services.

BPO Bulletin
|
Ken Neal
Key Facility Management Trends in 2018: Recruiting Talent

This is the third post in my series on trends affecting facilities management (FM) professionals. Today’s employees work differently. One distinction is that they expect a higher level of service.

BPO Bulletin
|
Ken Neal
Key Facility Management Trends in 2018: Managing Change

It’s important to point out that while migrating to an agile workspace can offer significant business benefits, it can also be a massive change for a company. As such, in this post I’ll spotlight a few ways to address this challenge at a high level.

BPO Bulletin
|
Ken Neal
Canon Helps Enterprises Solve Warehouse and Distribution Challenges

Today, supply chain executives face a difficult business scenario. While the complexity and velocity of their company’s supply chain continues to grow, customer demand for top quality service remains high.

BPO Bulletin
|
Ken Neal
Key Facility Management Trends in 2018: Working Virtually

In this and my next few posts, I will spotlight several key trends that may alter the business landscape for facilities management during the next few years.

BPO Bulletin
|
Ken Neal
Integrated Taxonomy: A Key Approach for Better Managing Paper and Digital Content

My colleague at Canon Business Process Services, Baron Brady, Solutions Engineer, Legal-Information Governance solutions, points out that if it’s time for your firm or company to design a taxonomy for your paper and electronic content, then you likely already understand the benefit of document management best practices.

BPO Bulletin
|
Ken Neal

Ready to Advance Your Business?