Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • November 9, 2017
  • Ken Neal

Transforming the Mailroom into a Digital Information Center: Part 2

​This is my second post in a three-part series on how enterprises are transforming their mail center operations into more automated, digital information hubs that digitize and electronically distribute the mail to employees while ensuring security.

  • Document Management Strategies

Ken Neal
  • November 7, 2017
  • Ken Neal

Streamlining Information Access for Law Firms

​Today we are making available a new fact sheet that should be of interest to legal professionals, particularly records managers. Many law firms struggle with creating a standardized approach for naming documents.

  • Document Management Strategies

Scott Paster
  • October 31, 2017
  • Scott Paster

​Law Firms are Becoming More Tech-Savvy and Efficient

A recent Legaltech News article makes the point that some law firms are changing the way they operate. Their goal is to better align with today’s changing business climate, using such technology as artificial intelligence and new billing models.

  • Legal Services Brief

Ken Neal
  • October 27, 2017
  • Ken Neal

Canon Shares Insights on How AP Departments Can Improve Productivity

​Accounts Payable (AP) is evolving into a strategic business partner that performs vital activities that can drive an organization's success. New technology and automation approaches are empowering AP professionals to fulfill these objectives.

  • Document Management Strategies

Ken Neal
  • October 25, 2017
  • Ken Neal

Transforming the Mailroom into a Digital Information Center: Part 1

​I have posted often about how today’s businesses are challenged to manage their document workflows smarter and more cost effectively. Within this scenario, the mail center may be slow in addressing such objectives as increasing productivity and adding value.

  • Document Management Strategies
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