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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
E-Discovery Best Practices: Reducing Your Risk of Inadvertent Disclosure: Part 1

This is my first post in a series that will examine how attorneys, their support staff and litigation teams, and outside vendors can protect against inadvertent disclosure of privileged and confidential information.

Legal Services Brief
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Ken Neal
The Benefits of Implementing a Digital Mailroom Solution

My colleague at Canon Business Process Services, Baron Brady, Solutions Engineer, Legal-Information Governance solutions, points out that becoming paper-lite remains a challenging prospect for many organizations as long as so much incoming content enters the mailroom in the form of paper.

BPO Bulletin
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Ken Neal
The Benefits and Pitfalls of Automation

In my previous blog post I highlighted some of the key differences between transformation and automation. As a reminder, both approaches are necessary. However in this post I will focus on the short- and medium-term benefits that automation can supply when implemented correctly.

BPO Bulletin
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James Allen
Reducing E-Discovery Costs: Part 4

Previously, I highlighted one key solution that can help meet the challenge of reducing eDiscovery costs. In this, my final post in this series, I will spotlight a second solution—technology assisted review (TAR)—that can also help legal professionals achieve this goal.

Legal Services Brief
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Ken Neal
​Archived Canon Webcast Available on Facilities Management Challenges and Opportunities in the Year Ahead

A recording of our recent webcast, “Facilities Management Challenges and Opportunities in the Year Ahead,” is now available.

BPO Bulletin
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Ken Neal
​Reducing E-Discovery Costs: Part 3

In this and my next post I will spotlight two solutions that can help meet the challenge of reducing e-discovery costs. The first solution is information governance.

Legal Services Brief
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Ken Neal
Reducing E-Discovery Costs: Part 2

This is the second post in a series that spotlights two solutions that can help meet the challenge of reducing e-discovery costs. In this post, we will examine some of the reasons why e-discovery is so expensive.

Legal Services Brief
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Ken Neal
Corporate Legal Spend with Outside Counsel is Increasing for 2018

I’d like to share some interesting insights from a recent article about Altman Weil’s 2017 Chief Legal Officer Survey.

Legal Services Brief
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Ken Neal

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