Canon Workplace Experience Services
Ensuring your clients and guests enjoy a remarkable experience.
Canon’s Workplace Experience Services integrates a range of services designed to deliver the world-class experience you envision to attract and retain the best employees and clients. Business is about developing and nurturing valuable relationships. Our highly trained team delivers impeccable office support services and deploys technology tools specially designed for the digital workplace. We leverage these resources with one goal in mind: ensuring that the people who are most important to your success enjoy a remarkable experience while in your space. We anticipate needs, saving time, removing workplace friction, and making your employees and on-site guests feel special.
Rethinking the Workplace Experience to Foster Innovation
A successful workplace experience strategy is centered on delivering a superior collaborative work environment that fosters innovation. To do this, companies are creating work experiences that engage employees in the office and remotely. Canon Workplace Experience Services can include reception, host and concierge services, hospitality services, and technology enablement. The office experience for employees and office guests is important. Canon delivers a welcoming, seamless and engaging work environment.
Community Building and Event Management Provide Unique Experiences Delivered On-site to Promote Engagement and Collaboration
We are dedicated to creating an environment that enables your employees to better collaborate and feel part of a community. Our focus includes client event planning and hosting. Services range from planning and executing gatherings during the business day and after hours, organizing charity events to support the nearby community, to special vendors coming on site to showcase their wares. The sky is the limit on the types of events we manage.
Reception, Host and Concierge Services Provide Unique Experiences for Employees and Visitors
Our host and receptionists provide the first warm and welcoming interaction with clients, business associates and other visitors. Besides creating this strong initial impression, our ambassadors provide a range of services that include: coordinating meeting details such as conference room reservation, catering and technology support, as well as setup and breakdown, and managing convenience facilities including copy/print rooms and break room/lunch areas, space and resources to maintain an environment that encourages teams to function at their highest level.
The Canon Hospitality Services Team Is Committed to Anticipating the Needs of Both Your Guests and Employees
Our staff is specially selected and trained to anticipate and meet your employee and client needs. The services goal is to enhance collaboration with the highest quality guest experience, starting with guest reception, event planning and hosting, conference room reservations, and management and administrative support.
Technology Enablement Teams Assist With Integrated Tools to Provide a Robust, Intuitive Experience
This service is all about integrating systems to streamline requests and promote self-service. We can implement and/or manage software solutions that transform your workspace and elevate the employee experience. Applications span functions such as gaining insight into space utilization, streamlining service requests, making conference room and workspace reservations, implementing virtual meetings and tracking packages.
Performance Analytics Are Part of the Workplace Service to Gain New Visibility into Performance Metrics, Anytime, Anywhere
Our approach to maintaining the finest quality employee experience includes leveraging our analytics and reporting tools. Visibility into business performance metrics can help to identify resource gaps and overages and enable continuous improvement. Features of our systems include the ability to monitor processes and generate reports in near real time.
Experience a Seamless Integration of Office Support Services
We take a holistic approach to office services that encompasses anticipating the business support needs of your employees and guests. The scope of our support includes: mail, shipping and receiving; copy and print services; managing office and pantry supplies; office space turnovers; conference room services; and printer equipment support. Our services are leading the way and deliver an exceptional experience.
We Support Your Facility to Allow a Seamless Management of Your Workspace to Enable Productivity
By overseeing, managing and continuously improving non-core but critical facilities activities, we help your business function at maximum efficiency, covering the range of conference room coordination and pantry/food management to organizing and distributing supplies. Our personnel have special expertise in how to best utilize your existing office space and resources to maintain an environment that encourages teams to function at their highest level. We also cover cost-reduction and green initiatives and vendor and expense management.
Innovative Thinking and an Innovative Spirit Is at the Heart of What We Do
We hire people that demonstrate a passion for customer service and hospitality. They also think creatively, looking for solutions that enable our clients to save time and boost efficiency. For one client, we implemented a bar code-based mobile phone application that enables our staff to create, track and resolve service ticket requests related to spaces, including conference rooms, pantries, print/copy areas and mail drops.
Why Canon? Our Focus Is on the Employee and Visitor Experience
Canon Business Process Services provides a robust, intuitive service for your business with a real focus on anticipating needs and delivering unique experiences. Our dynamic service ambassadors have backgrounds in front-of-house operations in the finest hotels and high-profile corporate headquarters. An innovative spirit is at the heart of our service. Our teams are committed to continually improving and see change as positive and invigorating.