Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
The Road Ahead for Facilities Management

​The workplace is changing in unprecedented ways. It’s not unreasonable to speculate that in the near future, a much smaller number of people will travel to a location every day and work in an assigned office or cubicle.

BPO Bulletin
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Ken Neal
Transforming the Mailroom into a Digital Information Center: Part 3

​This is my third and final post in this series about on how enterprises are transforming their mail center operations into more automated, digital information hubs that digitize and electronically distribute the mail to employees while ensuring security.

BPO Bulletin
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Ken Neal
Transforming the Mailroom into a Digital Information Center: Part 2

​This is my second post in a three-part series on how enterprises are transforming their mail center operations into more automated, digital information hubs that digitize and electronically distribute the mail to employees while ensuring security.

BPO Bulletin
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Ken Neal
​Law Firms are Becoming More Tech-Savvy and Efficient

A recent Legaltech News article makes the point that some law firms are changing the way they operate. Their goal is to better align with today’s changing business climate, using such technology as artificial intelligence and new billing models.

Legal Services Brief
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Scott Paster
Canon Shares Insights on How AP Departments Can Improve Productivity

​Accounts Payable (AP) is evolving into a strategic business partner that performs vital activities that can drive an organization's success. New technology and automation approaches are empowering AP professionals to fulfill these objectives.

BPO Bulletin
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Ken Neal
Transforming the Mailroom into a Digital Information Center: Part 1

​I have posted often about how today’s businesses are challenged to manage their document workflows smarter and more cost effectively. Within this scenario, the mail center may be slow in addressing such objectives as increasing productivity and adding value.

BPO Bulletin
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Ken Neal
Workflow Magazine Publishes Part Three of Canon’s Series on Intelligent Data Capture

Workflow magazine has just published part three of Canon’s four-part article series on the business benefits of intelligent data capture. The series focuses on how effectively managing document processing activities is critical to business success.

BPO Bulletin
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Ken Neal
Canon Shares Industry News: HfS and SIG Announce Partnership

Canon Business Process Services (Canon) shares a recent announcement that HfS Research and the Sourcing Industry Group (SIG), the premier membership organization for sourcing, procurement and outsourcing executives, announced a global partnership.

BPO Bulletin
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Ken Neal

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