BPO Industry Trends & Analysis

In Part 2 of this series on reducing the risk of inadvertent disclosure of privileged and confidential information, I’ll spotlight how Federal Rule of Evidence 502 seeks to minimize costs related to litigation, particularly with respect to electronic discovery.

• eDiscovery Trends

We will present a webcast on the important topic of how artificial intelligence (AI) can help legal departments more efficiently manage their eDiscovery activities and better contain costs.

• eDiscovery Trends

This is my first post in a series that will examine how attorneys, their support staff and litigation teams, and outside vendors can protect against inadvertent disclosure of privileged and confidential information.

• eDiscovery Trends

My colleague at Canon Business Process Services, Baron Brady, Solutions Engineer, Legal-Information Governance solutions, points out that becoming paper-lite remains a challenging prospect for many organizations as long as so much incoming content enters the mailroom in the form of paper.

• BPO Bulletin

In my previous blog post I highlighted some of the key differences between transformation and automation. As a reminder, both approaches are necessary. However in this post I will focus on the short- and medium-term benefits that automation can supply when implemented correctly.

• BPO Bulletin