Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • February 28, 2018
  • Ken Neal

E-Discovery Best Practices: Reducing Your Risk of Inadvertent Disclosure: Part 2

In Part 2 of this series on reducing the risk of inadvertent disclosure of privileged and confidential information, I’ll spotlight how Federal Rule of Evidence 502 seeks to minimize costs related to litigation, particularly with respect to electronic discovery.

  • Document Management Strategies

Ken Neal
  • February 27, 2018
  • Ken Neal

Upcoming Webcast: Artificial Intelligence: Helping Legal Departments Control eDiscovery and Costs

We will present a webcast on the important topic of how artificial intelligence (AI) can help legal departments more efficiently manage their eDiscovery activities and better contain costs.

  • Document Management Strategies

Ken Neal
  • February 23, 2018
  • Ken Neal

E-Discovery Best Practices: Reducing Your Risk of Inadvertent Disclosure: Part 1

This is my first post in a series that will examine how attorneys, their support staff and litigation teams, and outside vendors can protect against inadvertent disclosure of privileged and confidential information.

  • Document Management Strategies

Ken Neal
  • February 20, 2018
  • Ken Neal

The Benefits of Implementing a Digital Mailroom Solution

My colleague at Canon Business Process Services, Baron Brady, Solutions Engineer, Legal-Information Governance solutions, points out that becoming paper-lite remains a challenging prospect for many organizations as long as so much incoming content enters the mailroom in the form of paper.

  • Document Management Strategies

James Allen
  • February 8, 2018
  • James Allen

The Benefits and Pitfalls of Automation

In my previous blog post I highlighted some of the key differences between transformation and automation. As a reminder, both approaches are necessary. However in this post I will focus on the short- and medium-term benefits that automation can supply when implemented correctly.

  • BPO Bulletin
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