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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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eDiscovery Trends
Legal Services Brief
BPO Bulletin
ALA Conference and Expo: Team with Canon and be the Change Agent that Streamlines Operations

​This year’s ALA (Association of Legal Administrators) annual conference takes place at the Gaylord National Resort in National Harbor, Maryland, May 3-6. As a change agent, you may see opportunities to help your firm improve legal processes, records management and use technology to maintain a competitive edge.

Legal Services Brief
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Ken Neal
Key Facility Management Trends in 2018: Bringing the Challenges to Life

In my final post in this series, I will highlight a case history that brings to life many of the facility management (FM) challenges I discussed previously connected with lowering costs, recruiting talent and leveraging the latest technology.

BPO Bulletin
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Ken Neal
Canon Discovery Services Whitepaper: Artificial Intelligence Gaining Greater Acceptance Among Legal Professionals

​Canon Discovery Services has published a whitepaper on how artificial Intelligence (AI) is gaining greater acceptance among legal professionals. One key reason is that because it facilitates the analysis of large sets of electronically-stored-information, AI can help solve budget and staffing constraints.

eDiscovery Trends
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Ken Neal
May 16 Webcast to Highlight 5 ways to Improve the Procure-to-pay Customer Experience

Join Canon and The Hackett Group for our webcast, "Top Five Ways to Advance the Procure-to-Pay Customer Experience​." The webcast takes place on May 16 at Noon ET.

BPO Bulletin
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Ken Neal
On-demand Webcast: How Artificial Intelligence can Help Legal Departments Streamline Discovery

We have just made available an on-demand webcast that highlights how artificial intelligence (AI) can help legal departments more efficiently manage their eDiscovery activities and better contain costs.

eDiscovery Trends
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Ken Neal
Canon Selected as Member of the ARMA Conference Education Management Group

I have some news to share. Melissa Carlis, Senior Director, Information Governance Solutions for Canon Business Process Services has been selected as a member of the ARMA 2018 Conference Education Management Group (CEMG).

BPO Bulletin
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Ken Neal
Key Facility Management Trends in 2018: Community Management

In this post I’ll highlight how, in addition to using the latest technology, another approach to help attract and meet the needs of today’s new breed of workers is to integrate what Canon refers to as a community management model into the company’s range of facility support services.

BPO Bulletin
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Ken Neal
Key Facility Management Trends in 2018: Recruiting Talent

This is the third post in my series on trends affecting facilities management (FM) professionals. Today’s employees work differently. One distinction is that they expect a higher level of service.

BPO Bulletin
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Ken Neal

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