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Legal Services Brief
BPO Bulletin
eDiscovery Best Practices Series: Your Device Policies Must Balance eDiscovery and Employee Rights

Using personal devices to conduct non-personal business has become increasingly common. Companies issuing these devices need to clearly understand the needs, rights, obligations and expectations of employees when implementing "bring your own device" (BYOD) policies and programs.

Legal Services Brief
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Ken Neal
Digital Transformation: The Role of Intelligent Information Management

In my previous post I stated that digital transformation is a significant issue for many businesses. I mentioned a recent report by AIIM, which finds that the vast majority of enterprises surveyed believe digital transformation is “important” or “very important” to their organization.

BPO Bulletin
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Ken Neal
Archived Canon Webcast Available on Top Five Ways to Advance the Procure-to-Pay Customer Experience

A recording of our recent webcast, "Top Five Ways to Advance the Procure-to-Pay Customer Experience," is now available.

BPO Bulletin
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Ken Neal
Digital Transformation and the Future of Work

This post is the first in a series on how digital transformation will impact the future of work. Let’s begin by thinking of digital transformation as the result of actions taken to move your organization away from the traditional or manual way business is transacted, to new ways-of-working in the digital era.

BPO Bulletin
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Ken Neal
Need to Implement the Right Strategy to Improve your Company’s Purchase-to-Pay Operation? Join our Webinar Next Week to Learn How.

Join Canon and The Hackett Group for our source-to-pay webcast series, "Top 5 Ways to Advance the Procure-to-Pay Customer Experience."

BPO Bulletin
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Ken Neal
Need to Advance Your Purchase-to-Pay Service to the Next Level? Our Webinar Will Show you How

Join Canon and The Hackett Group for our source-to-pay webcast series, "Top 5 Ways to Advance the Procure-to-Pay Customer Experience." Register now to learn about the power of using internal communications channels to market your company's P2P mission.

BPO Bulletin
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Ken Neal
Key Facility Management Trends in 2018: Bringing the Challenges to Life

In my final post in this series, I will highlight a case history that brings to life many of the facility management (FM) challenges I discussed previously connected with lowering costs, recruiting talent and leveraging the latest technology.

BPO Bulletin
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Ken Neal
Canon Discovery Services Whitepaper: Artificial Intelligence Gaining Greater Acceptance Among Legal Professionals

​Canon Discovery Services has published a whitepaper on how artificial Intelligence (AI) is gaining greater acceptance among legal professionals. One key reason is that because it facilitates the analysis of large sets of electronically-stored-information, AI can help solve budget and staffing constraints.

Legal Services Brief
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Ken Neal

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