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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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eDiscovery Trends
Legal Services Brief
BPO Bulletin
Leverage Three Outsourcing Strategies to Build a More Resilient Business

Resilience is an organization’s capacity to continue generating economic profit through cyclical and structural changes in supply and demand — changes like a pandemic, yes, but also any of the thousands of other sources of potential turbulence.

BPO Bulletin
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Ken Neal
Law Firms Tap New Approach to Enhance Operational Efficiency

A significant trend for the legal industry that has been evolving over the past five months. The Covid-19 pandemic has forced many legal administrative assistants and other office support staff to work remotely. To fill the gap, Canon’s onsite office support teams have become vital to the continuing operations of many of our legal clients.

Legal Services Brief
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Ken Neal
Five Steps to Advance Your Digital Transformation

Digital transformation is now simply a fact of life—everyone is doing it. But is everyone doing it right? To effectively harness the full power of your organization’s digital transformation, consider these five key steps.

BPO Bulletin
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Ken Neal
Achieve Productivity, Growth And Savings: Five Areas In Which Business Process Outsourcing Can Improve Your Business

Companies are constantly challenged to reduce costs, increase efficiency and redirect resources to meet their business goals. Many leverage Canon Business Process Services’ outsourcing solutions to get the job done.

BPO Bulletin
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Ken Neal
Leveraging Managed Services to Achieve Best-in-Class Accounts Payable Performance

What we have learned working with our clients is that in order for accounts payable departments to implement a successful digital transformation initiative, enterprises need a strategy that encompasses three key components. These are: deploy the right people to run the right processes using the right technology.

BPO Bulletin
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Ken Neal
Law Firms Ponder Strategies for Returning to the Office

As law firms begin to open up following months of working from home, many legal professionals are asking themselves the same question: How can we safely resume operations and bring attorneys and staff back to the office?

Legal Services Brief
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Ken Neal
Adapt and Innovate in the New Normal

Employees across the country have quickly embraced working from home, turning on webcams and picking funky backgrounds for Microsoft Teams and Zoom meetings. This seems to be the new norm. While it may be relatively easy for some, especially those already with laptops, to convert to a remote workforce permanently, many companies and their employees are struggling to transition from office desktops and paper piles.

BPO Bulletin
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James Allen
Adapting to the Changing Workplace

This post focuses on how demographic and workforce trends are affecting the systems and processes that drive business as well as the employees that use them.

BPO Bulletin
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Ken Neal

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