Services Industries Insights About Us Careers
Canon is a trusted BPO partner that consistently delivers results.
Canon is a BPO leader in automation and workforce management with decades of experience.
Join an award winning global team that puts our people first.

Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

Topic ()
eDiscovery Trends
Legal Services Brief
BPO Bulletin
Digital Transformation: Keys to Formulating a Modernization Plan

In my previous article I mentioned that, when we talk about modernizing the information infrastructure, there is a need to take a more holistic view and assess not only the technology you have and may need, but these other elements as well. There are at least four critical things you can do to evaluate your current state and formulate a modernization plan.

BPO Bulletin
|
Ken Neal
Digital Transformation: Modernizing the Information Infrastructure

In my previous article I raised the question, “What are some key actions you need to consider in order to achieve digital transformation?” One answer, which I will spotlight in this column, is that it’s important to focus on modernizing your information infrastructure. But what exactly does that mean?

BPO Bulletin
|
Ken Neal
eDiscovery Best Practices Series: Your Device Policies Must Balance eDiscovery and Employee Rights

Using personal devices to conduct non-personal business has become increasingly common. Companies issuing these devices need to clearly understand the needs, rights, obligations and expectations of employees when implementing "bring your own device" (BYOD) policies and programs.

eDiscovery Trends
|
Ken Neal
Digital Transformation: The Role of Intelligent Information Management

In my previous post I stated that digital transformation is a significant issue for many businesses. I mentioned a recent report by AIIM, which finds that the vast majority of enterprises surveyed believe digital transformation is “important” or “very important” to their organization.

BPO Bulletin
|
Ken Neal
Archived Canon Webcast Available on Top Five Ways to Advance the Procure-to-Pay Customer Experience

A recording of our recent webcast, "Top Five Ways to Advance the Procure-to-Pay Customer Experience," is now available.

BPO Bulletin
|
Ken Neal
Digital Transformation and the Future of Work

This post is the first in a series on how digital transformation will impact the future of work. Let’s begin by thinking of digital transformation as the result of actions taken to move your organization away from the traditional or manual way business is transacted, to new ways-of-working in the digital era.

BPO Bulletin
|
Ken Neal
Need to Implement the Right Strategy to Improve your Company’s Purchase-to-Pay Operation? Join our Webinar Next Week to Learn How.

Join Canon and The Hackett Group for our source-to-pay webcast series, "Top 5 Ways to Advance the Procure-to-Pay Customer Experience."

BPO Bulletin
|
Ken Neal
Need to Advance Your Purchase-to-Pay Service to the Next Level? Our Webinar will Show you How.

Join Canon and The Hackett Group for our source-to-pay webcast series, "Top 5 Ways to Advance the Procure-to-Pay Customer Experience." Register now to learn about the power of using internal communications channels to market your company's P2P mission.

BPO Bulletin
|
Ken Neal

Ready to Advance Your Business?