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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Law Firm Best Practices: Effectively Managing a Hybrid Office

The COVID-19 pandemic motivated law firms to adopt new approaches for operating in a “hybrid office.” There’s been much discussion about the concept of the hybrid office — what it is and how the pandemic and other business trends are driving its emergence. Although there is little guidance on how to effectively manage a hybrid office, this is a unique window in time to seize on the necessity and acceptance of change.

Legal Services Brief
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Ken Neal
Manage Your Hybrid Office Efficiently with the Right Partner

The COVID-19 pandemic motivated enterprises to adopt new approaches for operating in a “hybrid office.” There’s been much discussion about the concept of the hybrid office — what it is and how the pandemic and other business trends are driving its emergence. But there is little guidance on how to effectively manage a hybrid office.

BPO Bulletin
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Ken Neal
Why a “Hybrid Office” Strategy is Critical for Law Firms

My colleague at Canon Business Process Services, Fred Levine, has worked in the law firm community for over thirty years. Fred points out that today’s COVID-19 environment requires law firms to adopt new strategies for operating in today’s “hybrid office.”

Legal Services Brief
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Ken Neal
Automate and Optimize Key Business Processes with the Right Managed Services Partner

Automation is the new strategic imperative. Most companies and senior executives are aware of the power of automation, and many organizations had major initiatives underway even before the pandemic.

BPO Bulletin
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Ken Neal
Tap Into Your Managed Services Provider to Consistently Innovate

With the right innovation partner, companies can build a future-ready workforce, reimagine business processes, and make smart technology investments that will support them throughout their innovation journeys.

BPO Bulletin
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Ken Neal
Law Firm Best Practices: Leverage the Right eDiscovery Partner to Help Clients Navigate Today’s Challenging Business Environment

To meet today's challenging environment, law firms need to maximize their eDiscovery services capabilities in order to help clients manage their discovery-readiness.

Legal Services Brief
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Ken Neal
Leverage Three Outsourcing Strategies to Build a More Resilient Business

Resilience is an organization’s capacity to continue generating economic profit through cyclical and structural changes in supply and demand — changes like a pandemic, yes, but also any of the thousands of other sources of potential turbulence.

BPO Bulletin
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Ken Neal
Law Firms Tap New Approach to Enhance Operational Efficiency

A significant trend for the legal industry that has been evolving over the past five months. The Covid-19 pandemic has forced many legal administrative assistants and other office support staff to work remotely. To fill the gap, Canon’s onsite office support teams have become vital to the continuing operations of many of our legal clients.

Legal Services Brief
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Ken Neal

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