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Canon is a BPO leader in automation and workforce management with decades of experience.
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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Automate and Optimize Key Business Processes with the Right Managed Services Partner

Automation is the new strategic imperative. Most companies and senior executives are aware of the power of automation, and many organizations had major initiatives underway even before the pandemic.

BPO Bulletin
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Ken Neal
Tap Into Your Managed Services Provider to Consistently Innovate

With the right innovation partner, companies can build a future-ready workforce, reimagine business processes, and make smart technology investments that will support them throughout their innovation journeys.

BPO Bulletin
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Ken Neal
Law Firm Best Practices: Leverage the Right eDiscovery Partner to Help Clients Navigate Today’s Challenging Business Environment

To meet today's challenging environment, law firms need to maximize their eDiscovery services capabilities in order to help clients manage their discovery-readiness.

Legal Services Brief
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Ken Neal
Leverage Three Outsourcing Strategies to Build a More Resilient Business

Resilience is an organization’s capacity to continue generating economic profit through cyclical and structural changes in supply and demand — changes like a pandemic, yes, but also any of the thousands of other sources of potential turbulence.

BPO Bulletin
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Ken Neal
Law Firms Tap New Approach to Enhance Operational Efficiency

A significant trend for the legal industry that has been evolving over the past five months. The Covid-19 pandemic has forced many legal administrative assistants and other office support staff to work remotely. To fill the gap, Canon’s onsite office support teams have become vital to the continuing operations of many of our legal clients.

Legal Services Brief
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Ken Neal
Five Steps to Advance Your Digital Transformation

Digital transformation is now simply a fact of life—everyone is doing it. But is everyone doing it right? To effectively harness the full power of your organization’s digital transformation, consider these five key steps.

BPO Bulletin
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Ken Neal
Achieve Productivity, Growth And Savings: Five Areas In Which Business Process Outsourcing Can Improve Your Business

Companies are constantly challenged to reduce costs, increase efficiency and redirect resources to meet their business goals. Many leverage Canon Business Process Services’ outsourcing solutions to get the job done.

BPO Bulletin
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Ken Neal
Leveraging Managed Services to Achieve Best-in-Class Accounts Payable Performance

What we have learned working with our clients is that in order for accounts payable departments to implement a successful digital transformation initiative, enterprises need a strategy that encompasses three key components. These are: deploy the right people to run the right processes using the right technology.

BPO Bulletin
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Ken Neal

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