BPO Industry Trends & Analysis

Digital offerings within the insurance market continue to be a hot topic. Beyond creating online portals or adding social media marketing into the mix, insurers must integrate digital shopping and buying channels into an efficient, customer-centered system—or they risk losing market share.

• BPO Bulletin

​A recording of our recent webcast, “Information Governance: Effectively Manage Risk,” is now available. The webcast offers key insights on how corporations and legal firms can more effectively address today’s top information governance risks by leveraging sound methodologies and practical tools.

• BPO Bulletin

A recent New York Times article spotlights how Wells Fargo inadvertently turned over a “vast trove of confidential information about tens of thousands of the bank’s wealthiest clients” to a former bank employee and his lawyer.

• eDiscovery Trends

​Are you a change agent at your company encountering roadblock after roadblock? While change can be difficult, there are proven methodologies for implementing change and advancing your organization’s print management, digitization and transformation initiatives.

• BPO Bulletin

Has your organization assessed the savings, efficiencies and security improvements that can be achieved by advancing its print/copy infrastructure?

• BPO Bulletin