Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


James Allen
  • August 8, 2017
  • James Allen

Digital Leadership in the Insurance Industry

Digital offerings within the insurance market continue to be a hot topic. Beyond creating online portals or adding social media marketing into the mix, insurers must integrate digital shopping and buying channels into an efficient, customer-centered system—or they risk losing market share.

  • BPO Bulletin

Ken Neal
  • August 7, 2017
  • Ken Neal

Archived Webcast Available on Information Governance: Effectively Manage Risk

​A recording of our recent webcast, “Information Governance: Effectively Manage Risk,” is now available. The webcast offers key insights on how corporations and legal firms can more effectively address today’s top information governance risks by leveraging sound methodologies and practical tools.

  • BPO Bulletin

Ken Neal
  • August 3, 2017
  • Ken Neal

In the News: Data Breach Brings Key eDiscovery Lessons to Light

A recent New York Times article spotlights how Wells Fargo inadvertently turned over a “vast trove of confidential information about tens of thousands of the bank’s wealthiest clients” to a former bank employee and his lawyer.

  • eDiscovery Trends

Ken Neal
  • July 31, 2017
  • Ken Neal

Overcoming the Obstacles to Change

​Are you a change agent at your company encountering roadblock after roadblock? While change can be difficult, there are proven methodologies for implementing change and advancing your organization’s print management, digitization and transformation initiatives.

  • BPO Bulletin

Ken Neal
  • July 31, 2017
  • Ken Neal

A “Lean” Approach to Print/Copy Management

Has your organization assessed the savings, efficiencies and security improvements that can be achieved by advancing its print/copy infrastructure?

  • BPO Bulletin
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