BPO Industry Trends & Analysis

​A recent article features research that sheds light on key challenges and opportunities in the e-discovery arena. The author interviewed 27 individuals responsible for e-discovery decision-making, including 10 in-house lawyers, nine in-house administrative e-discovery leaders, and eight law firm partners.

• Document Management Strategies

Join Canon Business Process Services and the International Legal Technology Association (ILTA) on Tuesday, July 25 at 12 p.m. to 1:00 p.m. ET for an upcoming webcast: “Information Governance: Effectively Manage Risk.”

• Document Management Strategies

For this and my next few posts I will highlight a client case history that demonstrates how, faced with a pending merger with another industry leader, the real estate and facilities management (FM) department of a major chemical company needed to solve a complex challenge.

• Document Management Strategies

This is my second article in a three part series that highlights a client case history about how, facing a pending merger with another industry leader, the real estate and facilities management (FM) department of a major chemical company solved a complex challenge.

• Document Management Strategies

In my previous column I offered two ways your business can benefit from a digital intake center. As a reminder, we at Canon Business Process Services (Canon) define a digital intake center as a hybrid mailroom and scanning service that uses specialized mail scanning technology and workflow techniques to convert physical mail into digital information immediately upon receipt.Following are three more ways you can achieve business gains by implementing a Canon digital intake center.

• Document Management Strategies