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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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BPO Bulletin
​New White Paper: “Five Steps to Reducing Your Paper Processing Costs”

I have some news to share. Today Canon Business Process Services (Canon) issued a white paper that spotlights how organizations can streamline their document processing activities with intelligent data capture.

BPO Bulletin
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Ken Neal
Top Three Trends in Banking and Financial Services

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on technology and business process trends in the industry.

BPO Bulletin
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Ken Neal
Providing Better Insight into Business Processes

A blog post by AIIM’s John Mancini caught my eye. It offers “13 Things You Don’t Know about Content Analytics.”

BPO Bulletin
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Ken Neal
A Look Ahead: Manufacturing

​This is my final post in a three-part series providing “a look ahead” at business shifts that are occurring in major industries.

BPO Bulletin
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Ken Neal
Intelligent Data Capture Archived Webcast Now Available

If you missed last week’s webcast, "How To Reduce Your Department's Paper Processing Costs With Intelligent Data Capture," a recorded version is now available.

BPO Bulletin
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Ken Neal
Implementing a Robotic Process Automation Center of Excellence

My colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor and specialist in the banking and financial services industry, says there is no question that robotic process automation (RPA) technology is disruptive.

BPO Bulletin
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Ken Neal
A Look Ahead: Healthcare

This is the second in a three-part series providing “a look ahead” at evolving business developments that are occurring in major industries.

BPO Bulletin
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Ken Neal
Insights from this Year’s IAOP Outsourcing World Summit

​I recently had the opportunity to attend the 20th annual IAOP (International Association of Outsourcing Professionals) Outsourcing World Summit held in San Antonio, Texas.

BPO Bulletin
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James Allen

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