Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

Topic ()
Legal Services Brief
BPO Bulletin
BPO Bulletin
Being Future Ready: Disruptive Technologies

​This is the second in a series of posts looking at key ways your business can be “future ready:” on pace to compete in today’s competitive business environment and its future course.

BPO Bulletin
Building Blocks of Digital Transformation

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on how the increasing threat of digital disruption is forcing many large businesses across all industries to digitally re-invent themselves.

BPO Bulletin
Being Future Ready: The Digital Business Transformation

This is the first in a series of posts looking at key ways your enterprise can be “future ready:” on pace to compete in today’s—and tomorrow’s—hyper-competitive business environment.

Legal Services Brief
Electronic Discovery is More than Data

​I’d like to share an article that I believe makes a very timely and important point for legal professionals. Discovery is still strategy—it’s still finding the facts you need to support your case—but the game has changed.

BPO Bulletin
The Rise of “FinTechs”

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), spotlights a key trend in the industry.

BPO Bulletin
Archived Canon Webcast Available on Achieving Top Performance in AP

​A recording of our recent webcast, "Achieve Top Accounts Payable Performance: 6 Areas of Focus," is now available.

BPO Bulletin
The USPS – One Fiscal Year Later

In my February 2016 blog, I spoke about the United States Postal Service (USPS) starting to “turn the corner” in solving its mounting operating losses that have been piling up over the last nine years.

BPO Bulletin
A Follow up to Our Webcast on Achieving Top Performance in Accounts Payable

​We are offering follow up information if you missed yesterday's webcast, "Achieve Top Accounts Payable Performance: 6 Areas of Focus."

Ready to Advance Your Business?