Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
BPO Bulletin
Insights from this Year’s IAOP Outsourcing World Summit

​I recently had the opportunity to attend the 20th annual IAOP (International Association of Outsourcing Professionals) Outsourcing World Summit held in San Antonio, Texas.

BPO Bulletin
A Bright and “Cloudy” Future for BPO: Part Two

In my previous post, my colleague James Allen, Director, BPO for Canon Business Process Services, discussed how cloud technologies are allowing companies in virtually all industries to positively transform their business processes.

BPO Bulletin
A Look Ahead: Finance

This is the first in a series of posts providing “a look ahead” at key business trends that are evolving in major industries. Today I will focus on the financial sector.

BPO Bulletin
A Bright and “Cloudy” Future for BPO: Part One

​My colleague James Allen, Director, BPO for Canon Business Process Services, loves technology. But as James tells it, when his wife lobbied to buy an older property, his high-tech home visions went out the window.

BPO Bulletin
Overcoming Facilities Management Challenges: Recorded Webcast Now Available

If you missed last week’s webcast, "Top Three Ways To Overcome Your Budget and Operational Challenges," a recorded version is now available.

BPO Bulletin
New Four-Part Report: “Leading a Future-Ready Business: Vision 2025”

I have some news to share. Today Canon Business Process Services (Canon) issued a new four-part report, “Leading a Future-Ready Business: Vision 2025.”

BPO Bulletin
Challenges in Robotic Process Automation Implementations and Reasons for Unsuccessful Deployments

In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services, shares his thoughts on trends in robotic process automation (RPA).

BPO Bulletin
New Insurance Best Practices Whitepaper

I’m pleased to share our new whitepaper: “Insurance Best Practices: Achieve Powerful Business Benefits by Streamlining Document Workflows.”

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