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BPO Bulletin
Canon Issues New Survey Report on Facilities Management Challenges, Opportunities in 2016
by Ken Neal
April 14, 2016
I have some news to share. We have just issued a survey report, “Achieving Service Excellence: Facilities Management Challenges and Opportunities in 2016.” In the report facilities management executives share insights on tools, techniques and technologies for improving support services. Executives also share their most urgent priorities and uncover what approaches might help drive service excellence in the days ahead.
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