Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Mail Management as a Gateway to Improving Many Business Processes: Part One

Since today’s mail center continues to evolve in ways that add value and also serves as a gateway to supporting and improving so many business processes, operating it efficiently is a key element of an enterprise’s success.

BPO Bulletin
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Joe Freeman
A New Approach to Outsourcing Corporate Campus Logistics Services: Part 1

Our recent survey report on facilities management trends spotlights a significant new approach in outsourcing corporate services delivered at large corporate campuses with thousands of employees.

BPO Bulletin
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Ken Neal
Tackling Automation Challenges in the Insurance Industry

A recent “Property Casualty 360 News” article addresses two important issues: how automation and workflow are among the biggest challenges the modern insurance industry faces today and how new technologies can improve business process management.

BPO Bulletin
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James Allen
E-Discovery Market has Momentum

According to a Legaltech News article, the e-discovery market has momentum on its side. The article states: “A recent IDC report found that while the global e-discovery market hit $10 billion in 2015, it is on pace to reach $14.7 billion by 2019..."

Legal Services Brief
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Ken Neal
The Importance of Records Retention

While my focus for this post is on records retention, I’d like to first spotlight our perspective on the broad topic of information governance (IG).

Legal Services Brief
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Scott Paster
Leveraging the Power of Document Remediation: Part Three

his is my final post in this series, in which I highlight a client case history that demonstrates how document remediation, as an important element of records management, can significantly help boost operational efficiency.

BPO Bulletin
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Ken Neal
Leveraging the Power of Document Remediation: Part Two

This is my second post in which I am highlighting a client case history that demonstrates how document remediation is an important element of efficient records management.

BPO Bulletin
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Ken Neal
Leveraging the Power of Document Remediation: Part One

For this and my next two posts I will highlight a client case history that demonstrates an important element of efficient records management: document remediation.

BPO Bulletin
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Ken Neal

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