Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • March 6, 2017
  • Ken Neal

Upcoming Webcast: How to Reduce Your Department's Paper Processing Costs with Intelligent Data Capture

Lower document processing costs and cycle time; increase customer response time; eliminate manual data entry: these are the promises of intelligent data capture.

  • Document Management Strategies

Ken Neal
  • February 22, 2017
  • Ken Neal

Overcoming Facilities Management Challenges: Recorded Webcast Now Available

If you missed last week’s webcast, "Top Three Ways To Overcome Your Budget and Operational Challenges," a recorded version is now available.

  • Document Management Strategies

Ken Neal
  • February 22, 2017
  • Ken Neal

New Four-Part Report: “Leading a Future-Ready Business: Vision 2025”

I have some news to share. Today Canon Business Process Services (Canon) issued a new four-part report, “Leading a Future-Ready Business: Vision 2025.”

  • Document Management Strategies

Ken Neal
  • February 21, 2017
  • Ken Neal

Canon Business Process Services Named to the IAOP Global 100 Outsourcing List for 11th Straight Year

I have some good news to share. Canon Business Process Services (Canon) has been named to the Leader category of the International Association of Outsourcing Professionals’ (IAOP®) 2017 Global Outsourcing 100® list.

  • Document Management Strategies

Ken Neal
  • February 17, 2017
  • Ken Neal

Challenges in Robotic Process Automation Implementations and Reasons for Unsuccessful Deployments

In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services, shares his thoughts on trends in robotic process automation (RPA).

  • Document Management Strategies
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