BPO Industry Trends & Analysis

Read about the latest insights and industry best practices.

Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.

TOPICS

BPO Bulletin
Legal Services Brief
eDiscovery Trends

February 17, 2017
Ken Neal

Challenges in Robotic Process Automation Implementations and Reasons for Unsuccessful Deployments

In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services, shares his thoughts on trends in robotic process automation (RPA).

BPO Bulletin

February 14, 2017
Ken Neal

New Insurance Best Practices Whitepaper

I’m pleased to share our new whitepaper: “Insurance Best Practices: Achieve Powerful Business Benefits by Streamlining Document Workflows.”

BPO Bulletin

February 8, 2017
Ken Neal

Using Intelligent Capture to Get Chaotic Incoming Documents under Control

Another blog post by AIIM’s John Mancini addresses some of the many challenges enterprises face when trying to leveraging document capture solutions.

BPO Bulletin

February 7, 2017
Ken Neal

Facility Management Webcast: Top 3 Ways to Overcome your Budget and Operational Challenges

I want to alert facility executives about our upcoming webcast on Thursday, February 16 at 2 PM EST.

BPO Bulletin

February 3, 2017
James Allen

Top Seven Insurance Industry Concerns for 2017

Early into a new year for the insurance industry, it is important to have insight into top trends and concerns for the days ahead.

BPO Bulletin

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