Blogs

I have some news to share. We have just issued a survey report, “Achieving Service Excellence: Facilities Management Challenges and Opportunities in 2016.”

I recently read an article that stated, “It’s no secret that corporations oversee massive volumes of data, but perhaps unknown is the amount to which this data continues to grow. Getting a grip on constantly proliferating data sets at an affordable rate is a concern for all industries…”

In this, the second post in my two-part series, I’ll provide three more tips on how to effectively manage the sometimes upsetting reality of workplace change. Previously I emphasized the importance of being prepared for change and why being a team player can help drive your success.

If you couldn’t attend our recent webcast, "Steps to Developing a Records Retention Schedule” you can watch a recorded version.

In this and my next post I’d like to offer a few recommendations based on situations I’ve experienced during my career overseeing change in my field, mail management services. These tips include what I see as key elements that can help you stay prepared for imminent change in your organization.

A Legaltech News article recently focused on how aligning compliance, privacy, security and eDiscovery practices can lower risk. The author states that while the operational goals of compliance, privacy, security and e-discovery practices are different, their processes and technologies overlap.

Fifty percent of finance executives say that their biggest invoice processing challenge is receiving invoices in paper format.

My colleague, Michelle Stephens, BPO Advisor, Insurance solutions for Canon Business Process Services, recently shared with me an interesting article on an Everest Group Report.