Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


James Allen
  • February 3, 2017
  • James Allen

Top Seven Insurance Industry Concerns for 2017

​Early into a new year for the insurance industry, it is important to have insight into top trends and concerns for the days ahead.

  • BPO Bulletin

Ken Neal
  • January 24, 2017
  • Ken Neal

Robotic Process Automation in the Banking and Financial Services Industry

My colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor, points out that firms in the banking and financial services industry (BFSI) are constantly looking for ways to increase efficiency and reduce costs across their organizations.

  • Document Management Strategies

Ken Neal
  • January 23, 2017
  • Ken Neal

Finding Your Ideal Outsourcing Partner

​Swipe left, swipe left, swipe right…if only finding your ideal outsourcing partner was as easy as Tinder.

  • Document Management Strategies

Ken Neal
  • January 20, 2017
  • Ken Neal

Effective Document Capture: When Technology Can Help Reduce Costs

My colleague at Canon Business Process Services, Reza Pazuki, Solutions Engineer, points out that business process workflow experts have been writing for some time about the value of implementing an effective document capture strategy.

  • Document Management Strategies

Ken Neal
  • January 19, 2017
  • Ken Neal

Canon Business Process Services Offers On-Demand Webcast and White Paper on Robotic Process Automation

The topic of robotic process automation (RPA) is garnering much attention lately. With that in mind, Canon Business Process Services (Canon) is offering an on-demand webcast and a white paper that highlight current trends in the RPA arena.

  • Document Management Strategies
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