BPO Industry Trends & Analysis

​Early into a new year for the insurance industry, it is important to have insight into top trends and concerns for the days ahead.

• BPO Bulletin

My colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor, points out that firms in the banking and financial services industry (BFSI) are constantly looking for ways to increase efficiency and reduce costs across their organizations.

• BPO Bulletin

​Swipe left, swipe left, swipe right…if only finding your ideal outsourcing partner was as easy as Tinder.

• BPO Bulletin

My colleague at Canon Business Process Services, Reza Pazuki, Solutions Engineer, points out that business process workflow experts have been writing for some time about the value of implementing an effective document capture strategy.

• BPO Bulletin

The topic of robotic process automation (RPA) is garnering much attention lately. With that in mind, Canon Business Process Services (Canon) is offering an on-demand webcast and a white paper that highlight current trends in the RPA arena.

• BPO Bulletin