Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • February 17, 2017
  • Ken Neal

Challenges in Robotic Process Automation Implementations and Reasons for Unsuccessful Deployments

In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services, shares his thoughts on trends in robotic process automation (RPA).

  • BPO Bulletin

Ken Neal
  • February 14, 2017
  • Ken Neal

New Insurance Best Practices Whitepaper

I’m pleased to share our new whitepaper: “Insurance Best Practices: Achieve Powerful Business Benefits by Streamlining Document Workflows.”

  • BPO Bulletin

Ken Neal
  • February 8, 2017
  • Ken Neal

Using Intelligent Capture to Get Chaotic Incoming Documents under Control

Another blog post by AIIM’s John Mancini addresses some of the many challenges enterprises face when trying to leveraging document capture solutions.

  • BPO Bulletin

Ken Neal
  • February 7, 2017
  • Ken Neal

Facility Management Webcast: Top 3 Ways to Overcome your Budget and Operational Challenges

I want to alert facility executives about our upcoming webcast on Thursday, February 16 at 2 PM EST.

  • BPO Bulletin

James Allen
  • February 3, 2017
  • James Allen

Top Seven Insurance Industry Concerns for 2017

​Early into a new year for the insurance industry, it is important to have insight into top trends and concerns for the days ahead.

  • BPO Bulletin
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