Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • February 21, 2017
  • Ken Neal

Canon Business Process Services Named to the IAOP Global 100 Outsourcing List for 11th Straight Year

I have some good news to share. Canon Business Process Services (Canon) has been named to the Leader category of the International Association of Outsourcing Professionals’ (IAOP®) 2017 Global Outsourcing 100® list.

  • Document Management Strategies

Ken Neal
  • February 17, 2017
  • Ken Neal

Challenges in Robotic Process Automation Implementations and Reasons for Unsuccessful Deployments

In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services, shares his thoughts on trends in robotic process automation (RPA).

  • Document Management Strategies

Ken Neal
  • February 14, 2017
  • Ken Neal

New Insurance Best Practices Whitepaper

I’m pleased to share our new whitepaper: “Insurance Best Practices: Achieve Powerful Business Benefits by Streamlining Document Workflows.”

  • Document Management Strategies

Ken Neal
  • February 8, 2017
  • Ken Neal

Using Intelligent Capture to Get Chaotic Incoming Documents under Control

Another blog post by AIIM’s John Mancini addresses some of the many challenges enterprises face when trying to leveraging document capture solutions.

  • Document Management Strategies

Ken Neal
  • February 7, 2017
  • Ken Neal

Facility Management Webcast: Top 3 Ways to Overcome your Budget and Operational Challenges

I want to alert facility executives about our upcoming webcast on Thursday, February 16 at 2 PM EST.

  • Document Management Strategies
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