I recently had the opportunity to attend the 20th annual IAOP (International Association of Outsourcing Professionals) Outsourcing World Summit held in San Antonio, Texas.
Reduce costs and errors associated with labor-intensive business processes, such as application, customer inquiry or insurance claims processing: that is the promise of Robotic Process Automation (RPA).
In my previous post, my colleague James Allen, Director, BPO for Canon Business Process Services, discussed how cloud technologies are allowing companies in virtually all industries to positively transform their business processes.
This is the first in a series of posts providing “a look ahead” at key business trends that are evolving in major industries. Today I will focus on the financial sector.
My colleague James Allen, Director, BPO for Canon Business Process Services, loves technology. But as James tells it, when his wife lobbied to buy an older property, his high-tech home visions went out the window.
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