BPO Industry Trends & Analysis

Read about the latest insights and industry best practices.

Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.

TOPICS

BPO Bulletin
Discovery Trends
Document Management Strategies
Legal Services Brief
Mail Matters
Optimizing AP
Warehouse and Distribution Trends

February 8, 2017
Ken Neal

Using Intelligent Capture to Get Chaotic Incoming Documents under Control

Another blog post by AIIM’s John Mancini addresses some of the many challenges enterprises face when trying to leveraging document capture solutions.

Document Management Strategies

February 7, 2017
Ken Neal

Facility Management Webcast: Top 3 Ways to Overcome your Budget and Operational Challenges

I want to alert facility executives about our upcoming webcast on Thursday, February 16 at 2 PM EST.

Document Management Strategies

February 3, 2017
James Allen

Top Seven Insurance Industry Concerns for 2017

Early into a new year for the insurance industry, it is important to have insight into top trends and concerns for the days ahead.

BPO Bulletin

January 24, 2017
Ken Neal

Robotic Process Automation in the Banking and Financial Services Industry

My colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor, points out that firms in the banking and financial services industry (BFSI) are constantly looking for ways to increase efficiency and reduce costs across their organizations.

Document Management Strategies

January 23, 2017
Ken Neal

Finding Your Ideal Outsourcing Partner

Swipe left, swipe left, swipe right…if only finding your ideal outsourcing partner was as easy as Tinder.

Document Management Strategies

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