BPO Industry Trends & Analysis

This is the first in a series of posts providing “a look ahead” at key business trends that are evolving in major industries. Today I will focus on the financial sector.

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​My colleague James Allen, Director, BPO for Canon Business Process Services, loves technology. But as James tells it, when his wife lobbied to buy an older property, his high-tech home visions went out the window.

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Lower document processing costs and cycle time; increase customer response time; eliminate manual data entry: these are the promises of intelligent data capture.

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If you missed last week’s webcast, "Top Three Ways To Overcome Your Budget and Operational Challenges," a recorded version is now available.

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I have some news to share. Today Canon Business Process Services (Canon) issued a new four-part report, “Leading a Future-Ready Business: Vision 2025.”

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