BPO Industry Trends & Analysis

Join Canon Business Process Services and The Hackett Group on May 10 at 12 p.m. to 1 p.m. ET for our upcoming webcast: "Achieve Accounts Payable Top Performance: Six Areas Of Focus."

• Document Management Strategies

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on technology and business process trends in the industry.

• Document Management Strategies

​I’d like to share some good news. Canon Business Process Services (Canon) was recently named to the IAOP® 2017 Global Outsourcing 100 list. We also recently earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in four of the five distinguished judging categories.

• Document Management Strategies

A blog post by AIIM’s John Mancini caught my eye. It offers “13 Things You Don’t Know about Content Analytics.”

• Document Management Strategies

​This is my final post in a three-part series providing “a look ahead” at business shifts that are occurring in major industries.

• Document Management Strategies