BPO Industry Trends & Analysis

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on technology and business process trends in the industry.

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​I’d like to share some good news. Canon Business Process Services (Canon) was recently named to the IAOP® 2017 Global Outsourcing 100 list. We also recently earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in four of the five distinguished judging categories.

• Document Management Strategies

A blog post by AIIM’s John Mancini caught my eye. It offers “13 Things You Don’t Know about Content Analytics.”

• Document Management Strategies

​This is my final post in a three-part series providing “a look ahead” at business shifts that are occurring in major industries.

• Document Management Strategies

If you missed last week’s webcast, "How To Reduce Your Department's Paper Processing Costs With Intelligent Data Capture," a recorded version is now available.

• Document Management Strategies