BPO Industry Trends & Analysis

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), spotlights a key trend in the industry.

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​A recording of our recent webcast, "Achieve Top Accounts Payable Performance: 6 Areas of Focus," is now available.

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In my February 2016 blog, I spoke about the United States Postal Service (USPS) starting to “turn the corner” in solving its mounting operating losses that have been piling up over the last nine years.

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​We are offering follow up information if you missed yesterday's webcast, "Achieve Top Accounts Payable Performance: 6 Areas of Focus."

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Canon Business Process Services (Canon) has issued a brief highlighting five ways that businesses can benefit from transforming their mail room operations by implementing a digital intake center.

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