BPO Industry Trends & Analysis

This is my second article in a three part series that highlights a client case history about how, facing a pending merger with another industry leader, the real estate and facilities management (FM) department of a major chemical company solved a complex challenge.

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In my previous column I offered two ways your business can benefit from a digital intake center. As a reminder, we at Canon Business Process Services (Canon) define a digital intake center as a hybrid mailroom and scanning service that uses specialized mail scanning technology and workflow techniques to convert physical mail into digital information immediately upon receipt.Following are three more ways you can achieve business gains by implementing a Canon digital intake center.

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In this and my next column, I will spotlight five ways your business can benefit from a digital intake center. Let’s begin with a definition.

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I’d like to share some news. Today Canon Business Process Services (Canon) today announced that we provide managed services and technology—spanning inventory and materials management as well as mail, shipping/receiving and print management services—to three of the country’s top 10 children’s hospitals as ranked by U.S. News and World Report.

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This is my fourth and final post in this series, which looks at how the unprecedented pace of change creates a mandate for businesses to reinvent their operations, restructure their product offerings and rethink how create value.

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