Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
BPO Bulletin
Using Intelligent Capture to Get Chaotic Incoming Documents Under Control

Another blog post by AIIM’s John Mancini addresses some of the many challenges enterprises face when trying to leveraging document capture solutions.

BPO Bulletin
Facility Management Webcast: Top 3 Ways to Overcome your Budget and Operational Challenges

I want to alert facility executives about our upcoming webcast on Thursday, February 16 at 2 PM EST.

BPO Bulletin
Top Seven Insurance Industry Concerns for 2017

​Early into a new year for the insurance industry, it is important to have insight into top trends and concerns for the days ahead.

BPO Bulletin
Robotic Process Automation in the Banking and Financial Services Industry

My colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor, points out that firms in the banking and financial services industry (BFSI) are constantly looking for ways to increase efficiency and reduce costs across their organizations.

BPO Bulletin
Finding Your Ideal Outsourcing Partner

​Swipe left, swipe left, swipe right…if only finding your ideal outsourcing partner was as easy as Tinder.

BPO Bulletin
Effective Document Capture: When Technology Can Help Reduce Costs

My colleague at Canon Business Process Services, Reza Pazuki, Solutions Engineer, points out that business process workflow experts have been writing for some time about the value of implementing an effective document capture strategy.

BPO Bulletin
Canon Business Process Services Offers On-Demand Webcast and White Paper on Robotic Process Automation

The topic of robotic process automation (RPA) is garnering much attention lately. With that in mind, Canon Business Process Services (Canon) is offering an on-demand webcast and a white paper that highlight current trends in the RPA arena.

BPO Bulletin
Insurers: Top Five Ways to Improve the Customer Experience: Part 2

This is the second in my two-part series spotlighting how insurers can improve their customer experience while simultaneously advancing the overall efficiency their business. The key is to leverage five practical steps that can deliver a best-in-class experience to agents and policyholders.

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