Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • April 28, 2017
  • Ken Neal

Upcoming Webcast: Achieve Top Accounts Payable Performance: Six Areas of Focus

Join Canon Business Process Services and The Hackett Group on May 10 at 12 p.m. to 1 p.m. ET for our upcoming webcast: "Achieve Accounts Payable Top Performance: Six Areas Of Focus."

  • Document Management Strategies

Ken Neal
  • April 28, 2017
  • Ken Neal

Top Three Trends in Banking and Financial Services

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on technology and business process trends in the industry.

  • Document Management Strategies

Ken Neal
  • April 26, 2017
  • Ken Neal

Canon Business Process Services Receives Honors in Four Distinguished Judging Categories in the 2017 IAOP Global Outsourcing 100

​I’d like to share some good news. Canon Business Process Services (Canon) was recently named to the IAOP® 2017 Global Outsourcing 100 list. We also recently earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in four of the five distinguished judging categories.

  • Document Management Strategies

Ken Neal
  • April 7, 2017
  • Ken Neal

Providing Better Insight into Business Processes

A blog post by AIIM’s John Mancini caught my eye. It offers “13 Things You Don’t Know about Content Analytics.”

  • Document Management Strategies

Ken Neal
  • April 6, 2017
  • Ken Neal

A Look Ahead: Manufacturing

​This is my final post in a three-part series providing “a look ahead” at business shifts that are occurring in major industries.

  • Document Management Strategies
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