Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.

Ken Neal
  • June 7, 2017
  • Ken Neal

Being Future Ready: The Digital Business Transformation

This is the first in a series of posts looking at key ways your enterprise can be “future ready:” on pace to compete in today’s—and tomorrow’s—hyper-competitive business environment.

  • BPO Bulletin

Brad Perry
  • June 5, 2017
  • Brad Perry

Electronic Discovery is More than Data

​I’d like to share an article that I believe makes a very timely and important point for legal professionals. Discovery is still strategy—it’s still finding the facts you need to support your case—but the game has changed.

  • eDiscovery Trends

Ken Neal
  • May 25, 2017
  • Ken Neal

The Rise of “FinTechs”

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), spotlights a key trend in the industry.

  • BPO Bulletin

Ken Neal
  • May 23, 2017
  • Ken Neal

Archived Canon Webcast Available on Achieving Top Performance in AP

​A recording of our recent webcast, "Achieve Top Accounts Payable Performance: 6 Areas of Focus," is now available.

  • BPO Bulletin

Joe Freeman
  • May 19, 2017
  • Joe Freeman

The USPS – One Fiscal Year Later

In my February 2016 blog, I spoke about the United States Postal Service (USPS) starting to “turn the corner” in solving its mounting operating losses that have been piling up over the last nine years.

  • BPO Bulletin
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