BPO Industry Trends & Analysis

Reduce costs and errors associated with labor-intensive business processes, such as application, customer inquiry or insurance claims processing: that is the promise of Robotic Process Automation (RPA).

• Document Management Strategies

In my previous post, my colleague James Allen, Director, BPO for Canon Business Process Services, discussed how cloud technologies are allowing companies in virtually all industries to positively transform their business processes.

• Document Management Strategies

This is the first in a series of posts providing “a look ahead” at key business trends that are evolving in major industries. Today I will focus on the financial sector.

• Document Management Strategies

​My colleague James Allen, Director, BPO for Canon Business Process Services, loves technology. But as James tells it, when his wife lobbied to buy an older property, his high-tech home visions went out the window.

• Document Management Strategies

Lower document processing costs and cycle time; increase customer response time; eliminate manual data entry: these are the promises of intelligent data capture.

• Document Management Strategies