Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
BPO Bulletin
Insurers: Top Five Ways to Improve the Customer Experience: Part 1

​This is the first of a two-part series spotlighting how insurers can improve their customer experience while simultaneously advancing the overall efficiency their business.

BPO Bulletin
Leading a Future-Ready Business: Leading Continuous Change

I have some news to share. Canon Business Process Services (Canon) in association with Hanover Research, a leading marketing research firm, has just issued a new report.

Legal Services Brief
Law Firms Vulnerable to Hackers

I recently read a New York Times article about three men who made millions by hacking merger and acquisition lawyers.

Legal Services Brief
Canon Discovery Services Selects Oasis Data Solutions as its Relativity® Premium Hosting Partner

Canon Discovery Services (Canon)​, which provides eDiscovery and litigation support services to the legal community, has selected Oasis Data Solutions (Oasis) as its Relativity® premium hosting partner.

BPO Bulletin
Free On Demand Webcast Available: Five Ways Business Services Functions Can Support Enterprise Growth

If you missed Wednesday's webcast, "Five Ways Business Services Functions can Support Enterprise Growth,” the webcast recording is available and can be shared with interested members of your team.

BPO Bulletin
Analytics and Digital Transformation are the REAL Reasons to Automate Financial Processes

Another blog post on digital transformation by AIIM’s John Mancini caught my attention. In “Analytics and Digital Transformation are the REAL Reasons to Automate Financial Processes,” Mancini talks about reducing costs and improving the efficiency of financial processes.

BPO Bulletin
​Webcast Reminder: Five Ways To Support Your Business Growth Strategies

Reminder: We have an upcoming webcast on November 30. The presentation will provide insights on how finance, human resources, procurement and information technology professionals play critical roles in providing innovation that helps support their organization’s growth strategies.

BPO Bulletin
Five Improvements for Insurers that Deliver Faster Turnaround Time

Many insurance executives are challenging their new business and claims departments to drive efficiencies with the goal of reducing turnaround time, containing operational costs and providing a better customer experience.

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