Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • June 23, 2017
  • Ken Neal

2017 Am Law 100 Firms Tap Canon for eDiscovery, Back Office and Administrative Services

Canon provides managed services and technology—spanning electronic and paper discovery, information governance, reprographics, mail and general office services—to 29 of the 2017 Am Law 100 firms.

  • eDiscovery Trends

Ken Neal
  • June 20, 2017
  • Ken Neal

Being Future Ready: Leading Continuous Change

This is my third post in a series that looks at how the pace of change is pressuring enterprises to reinvent their operations, restructure their products and services and perhaps most importantly, rethink the way they create value for their clients.

  • BPO Bulletin

Ken Neal
  • June 15, 2017
  • Ken Neal

Being Future Ready: Disruptive Technologies

​This is the second in a series of posts looking at key ways your business can be “future ready:” on pace to compete in today’s competitive business environment and its future course.

  • BPO Bulletin

Ken Neal
  • June 13, 2017
  • Ken Neal

Building Blocks of Digital Transformation

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on how the increasing threat of digital disruption is forcing many large businesses across all industries to digitally re-invent themselves.

  • BPO Bulletin

Ken Neal
  • June 7, 2017
  • Ken Neal

Being Future Ready: The Digital Business Transformation

This is the first in a series of posts looking at key ways your enterprise can be “future ready:” on pace to compete in today’s—and tomorrow’s—hyper-competitive business environment.

  • BPO Bulletin
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