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Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Are You Future-Ready?

Canon Business Process Services (Canon) in association with Hanover Research, a leading marketing research firm, has just issued a new report: “Leading a Future-Ready Business: Vision 2025; The Digital Business Transformation.”

BPO Bulletin
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Ken Neal
World Paper Free Day: Why it Matters

​I just read a blog post by AIIM’s Bob Larrivee on "Here are 8 MORE Reasons Why Paper Free Day Matters." Bob did a post a while back on "8 Reasons Why World Paper Free Day Matters."

BPO Bulletin
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Ken Neal
Download Our Content on How to Improve the Customer Experience in 2017

​As I’ve mentioned previously, Canon Business Process Services works with today's leading insurers. Our goals include improving the customer experience and expediting document processing while enabling an efficient Omnichannel approach to your customers’ interaction.

BPO Bulletin
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James Allen
Driving Innovation in Legal Services: Part 4

This is my fourth and final post in this series, in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to achieve substantial business benefits.

Legal Services Brief
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Scott Paster
Simplify Insurance Operations And Streamline Document Workflow

I’d like to share one of our recent webcasts, which spotlights an important trend. Leading insurers are increasing business efficiency, reducing costs and improving customer satisfaction by transforming the way they are processing documents such as claims and new business forms.

BPO Bulletin
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Ken Neal
Driving Innovation in Legal Services: Part 3

​This is my third post in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to better focus on what it does best: practice law.

Legal Services Brief
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Scott Paster
Canon Launches a New Analytics and Reporting Tool

Today we announced that Canon Business Process Services has launched BusinessInsights.

BPO Bulletin
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Ken Neal
The New Digital Ecosystems: Not Your Father’s Insurance Industry

I’d like to comment on a recent Property Casualty 360 News article that discusses how the insurance industry ecosystem is evolving.

BPO Bulletin
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James Allen

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