BPO Industry Trends & Analysis

This is my third post in a series that looks at how the pace of change is pressuring enterprises to reinvent their operations, restructure their products and services and perhaps most importantly, rethink the way they create value for their clients.

• BPO Bulletin

​This is the second in a series of posts looking at key ways your business can be “future ready:” on pace to compete in today’s competitive business environment and its future course.

• BPO Bulletin

​In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services (BFS), shares his thoughts on how the increasing threat of digital disruption is forcing many large businesses across all industries to digitally re-invent themselves.

• BPO Bulletin

This is the first in a series of posts looking at key ways your enterprise can be “future ready:” on pace to compete in today’s—and tomorrow’s—hyper-competitive business environment.

• BPO Bulletin

​I’d like to share an article that I believe makes a very timely and important point for legal professionals. Discovery is still strategy—it’s still finding the facts you need to support your case—but the game has changed.

• eDiscovery Trends