Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

Topic ()
Legal Services Brief
BPO Bulletin
BPO Bulletin
Technology Poised to Reshape Insurance using an Omnichannel Approach

One of my colleagues, Michelle Stephens, BPO Advisor, Insurance solutions for Canon Business Process Services, shared a recent Insurance Networking News article, which points out that there are many new opportunities for insurers in 2016.

Legal Services Brief
Canon Business Process Services Enhances its CaseData® eDiscovery Platform

Canon Business Process Services just announced that it has enhanced its CaseData® web-based document review system with keyword reporting and new database management tools.

Legal Services Brief
The Power of Information Governance

A recent Legaltech News article makes that point that enterprise data continues to grow, creating an information governance problem for all organizations.

BPO Bulletin
A Key Challenge in Accounts Payable Process Automation: Part 3

Obstacles in the way of eInvoice adoption remain, at least in the U.S. The slow pace of eInvoice adoption in the US where eInvoice capability is not government mandated suggests organizations should not wait.

BPO Bulletin
A Key Challenge in Accounts Payable Process Automation: Part 2

The pace of implementing tools such as supplier portals that enable suppliers to submit invoices electronically has outpaced supplier adoption.

BPO Bulletin
A Key Challenge in Accounts Payable Process Automation: Part 1

Earlier this year I posted several columns discussing how to break through five key obstacles companies often face when automating their accounts payable (AP) process.

BPO Bulletin
New Canon Fact Sheet: Mail Centers Can Deliver Real Business Value

​Response times are critical to businesses interested in delivering a positive customer experience. Rethinking how your company handles incoming physical mail and digital information can be an important component to customer satisfaction levels.

BPO Bulletin
Advanced Facilities Management at One of the World's Largest Companies

​One of the world’s largest enterprises was planning to migrate thousands of employees to a new corporate headquarters location.

Ready to Advance Your Business?