Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
Continuously Improving Your Information Governance Program

A recent Law Technology News article poses an important question. “How do notions of continuous improvement amidst constant change play out when it comes to information governance?”

Legal Services Brief
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Scott Paster
Mail Still Matters in 2015 - Play Ball!

As we continue to drive forward in converting to electronic and digital communications, it is still important to note that many mailers still receive and process tons of mail pieces.

BPO Bulletin
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Joe Freeman
Reducing Paper and Improving Business Processes

​In his blog, AIIM President John Mancini just recently completed an interesting series of posts on seven questions you should ask about paper reduction and process transformation.

BPO Bulletin
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Ken Neal
Webcast: Simplify Insurance Operations and Streamline Document Workflow

Operational leaders at today top insurance companies are finding new ways to increase business efficiency, reduce costs and improve customer satisfaction.

BPO Bulletin
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Ken Neal
Leveraging Hidden Document Data

Today’s businesses are facing many challenges as technology innovation continues to transform how and where business is conducted. One of the biggest challenges is integrating technology within business workflows.

BPO Bulletin
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Ken Neal
Competence and Consequences in eDiscovery

“eDiscovery is discovery today. And unless you know how to deal with electronic information in the course of litigation, you have problems,” said Ronald Hedges, chair of the board of advisors of Bloomberg BNA’s eDiscovery Resource Center.

Legal Services Brief
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Scott Paster
Law Firms: Where Do You Stand on Information Governance?

David Vickers of ARMA International told a standing room only crowd that today it is critical for law firms to offer clients proof on where they stand with the maturity of their information governance (IG) strategies and practices.

BPO Bulletin
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Ken Neal
Insurers: Use Digital Technologies to Improve Document Workflows

One thing is clear for today’s insurance carriers. Those that embrace digitization and workflow technologies will be better positioned to meet customer demands, enhance sales efficiency and streamline claims processing.

BPO Bulletin
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Ken Neal

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