Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


James Allen
  • October 27, 2016
  • James Allen

Download Our Content on How to Improve the Customer Experience in 2017

​As I’ve mentioned previously, Canon Business Process Services works with today's leading insurers. Our goals include improving the customer experience and expediting document processing while enabling an efficient Omnichannel approach to your customers’ interaction.

  • BPO Bulletin

Ken Neal
  • October 25, 2016
  • Ken Neal

Upcoming Webcast: Five Ways To Support Your Business Growth Strategies

Join The Hackett Group and Canon Business Process Services on Wednesday, November 30 AT 12 PM EST for our next webcast, "Five Ways Business Service Functions Can Support Enterprise Growth Strategies."

  • Document Management Strategies

Ken Neal
  • October 21, 2016
  • Ken Neal

Upcoming Webcast: Are Your Corporate and Facilities Services Costs as Low as They Can Be?

​I’d like to share some news about an upcoming event. As 2016 comes to a close, now is the time for sourcing and procurement professionals to identify new ways to reduce costs, consolidate vendors and improve efficiencies in 2017.

  • Document Management Strategies

Scott Paster
  • October 19, 2016
  • Scott Paster

Driving Innovation in Legal Services: Part 4

This is my fourth and final post in this series, in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to achieve substantial business benefits.

  • Legal Services Brief

Ken Neal
  • October 13, 2016
  • Ken Neal

Simplify Insurance Operations And Streamline Document Workflow

I’d like to share one of our recent webcasts, which spotlights an important trend. Leading insurers are increasing business efficiency, reducing costs and improving customer satisfaction by transforming the way they are processing documents such as claims and new business forms.

  • Document Management Strategies
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