BPO Industry Trends & Analysis

If you missed Wednesday's webcast, "Five Ways Business Services Functions can Support Enterprise Growth,” the webcast recording is available and can be shared with interested members of your team.

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Another blog post on digital transformation by AIIM’s John Mancini caught my attention. In “Analytics and Digital Transformation are the REAL Reasons to Automate Financial Processes,” Mancini talks about reducing costs and improving the efficiency of financial processes.

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Reminder: We have an upcoming webcast on November 30. The presentation will provide insights on how finance, human resources, procurement and information technology professionals play critical roles in providing innovation that helps support their organization’s growth strategies.

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Many insurance executives are challenging their new business and claims departments to drive efficiencies with the goal of reducing turnaround time, containing operational costs and providing a better customer experience.

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​A blog post by AIIM’s John Mancini caught my eye. In “3 Ways Document Capture is Changing,” Mancini states that “There is a growing realization that information capture is the foundation for digital transformation.”

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