BPO Industry Trends & Analysis

This is my fourth and final post in this series, in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to achieve substantial business benefits.

• Legal Services Brief

I’d like to share one of our recent webcasts, which spotlights an important trend. Leading insurers are increasing business efficiency, reducing costs and improving customer satisfaction by transforming the way they are processing documents such as claims and new business forms.

• Document Management Strategies

​This is my third post in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to better focus on what it does best: practice law.

• Legal Services Brief

Today we announced that Canon Business Process Services has launched BusinessInsights.

• Document Management Strategies

I’d like to comment on a recent Property Casualty 360 News article that discusses how the insurance industry ecosystem is evolving.

• BPO Bulletin