BPO Industry Trends & Analysis

​I just read a blog post by AIIM’s Bob Larrivee on "Here are 8 MORE Reasons Why Paper Free Day Matters." Bob did a post a while back on "8 Reasons Why World Paper Free Day Matters."

• Document Management Strategies

​As I’ve mentioned previously, Canon Business Process Services works with today's leading insurers. Our goals include improving the customer experience and expediting document processing while enabling an efficient Omnichannel approach to your customers’ interaction.

• BPO Bulletin

Join The Hackett Group and Canon Business Process Services on Wednesday, November 30 AT 12 PM EST for our next webcast, "Five Ways Business Service Functions Can Support Enterprise Growth Strategies."

• Document Management Strategies

​I’d like to share some news about an upcoming event. As 2016 comes to a close, now is the time for sourcing and procurement professionals to identify new ways to reduce costs, consolidate vendors and improve efficiencies in 2017.

• Document Management Strategies

This is my fourth and final post in this series, in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to achieve substantial business benefits.

• Legal Services Brief