Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
CLOs Rank Rapid Technology Advancement as a Key Force Driving Market Change

I’d like to bring to your attention a new survey from Altman Weil. It indicates chief legal officers are taking a more strategic approach in their management of internal and external resources that support their operations.

Legal Services Brief
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Scott Paster
Canon Chairman & CEO Ranked Among Top 100 World's Best Performing CEOs

Canon Business Process Services congratulates its parent company, Canon Inc.’s Chairman and CEO, Fujio Mitarai, on being recognized as one of the top 100 World’s Best-Performing CEOs in 2015 by "Harvard Business Review."

BPO Bulletin
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Ken Neal
Time to Revisit Your Records Retention Schedule?

​The risks and costs associated with poorly managed information are substantial. To avoid these challenges, companies and law firms are increasingly turning to experts with in-depth industry experience to optimize their records management and information governance programs.

Legal Services Brief
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Scott Paster
Finance Executives Reveal Key Goals for the Year Ahead

What accounts payable goal are 41 percent of finance executives looking to achieve this year? The answer is reducing the average cost per invoice.

BPO Bulletin
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Ken Neal
Seven Practical Steps That Advance Records Management

​Previously I’ve posted about how businesses, challenged by the need to respond more quickly to regulatory audits or legal discovery requests, know that an advanced records management strategy is no longer a nice-to-have.

BPO Bulletin
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Ken Neal
Infographic Shows Three Steps AP Departments are Taking to Reach High Performance

​A study we conducted reveals three steps that high-performing AP departments are taking to improve operational efficiency, reduce costs and advance performance.

BPO Bulletin
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Ken Neal
Canon Ranked a Top 100 Global Brand

I have some good news to share: Canon has been ranked 40 out of 100 on the 2015 Best Global Brands and third among Japanese Best Global Brands.

BPO Bulletin
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Ken Neal
New Brief: Five Ways to Improve Claims Processing

Insurers continuously look for ways to deliver faster claims resolution, quicker responses to inquiries and proactive communications to policyholders. We have just published a brief that highlights steps your organization can take to advance claims processing.

BPO Bulletin
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Ken Neal

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