Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Joe Freeman
  • July 29, 2016
  • Joe Freeman

Mail Management as a Gateway to Improving Many Business Processes: Part Two

In this post, Part Two of my series, I’ll provide a detailed look at the mail management solution we implemented for a major healthcare provider.

  • Mail Matters

Ken Neal
  • July 29, 2016
  • Ken Neal

Information Governance is Crucial in Healthcare

I recently read in article in “Health Data Management” magazine, which states that while the healthcare industry might be a Johnny-come-lately in terms of implementing information governance (IG) programs, provider organizations are now recognizing the importance of IG and making efforts to adopt a successful strategy.

  • Document Management Strategies

Joe Freeman
  • July 27, 2016
  • Joe Freeman

Mail Management as a Gateway to Improving Many Business Processes: Part One

Since today’s mail center continues to evolve in ways that add value and also serves as a gateway to supporting and improving so many business processes, operating it efficiently is a key element of an enterprise’s success.

  • Mail Matters

Ken Neal
  • July 12, 2016
  • Ken Neal

A New Approach to Outsourcing Corporate Campus Logistics Services: Part 1

Our recent survey report on facilities management trends spotlights a significant new approach in outsourcing corporate services delivered at large corporate campuses with thousands of employees.

  • Document Management Strategies

James Allen
  • July 8, 2016
  • James Allen

Tackling Automation Challenges in the Insurance Industry

A recent “Property Casualty 360 News” article addresses two important issues: how automation and workflow are among the biggest challenges the modern insurance industry faces today and how new technologies can improve business process management.

  • BPO Bulletin
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