Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Scott Paster
  • February 5, 2016
  • Scott Paster

Leverage Information Governance to Stay Ahead of the Discovery Curve

This week, a session at the LegalTech® New York 2016 conference focused on the benefits of strong information governance (IG) as it pertains to the discovery process.

  • eDiscovery Trends

Ken Neal
  • February 3, 2016
  • Ken Neal

More about our Webcast on Facilities Management Trends

As I mentioned in a previous post, the presentation shares challenges and opportunities connected with a complex task that facilities management executives face every day: deliver vital services that support their organization’s employees and site operations.

  • BPO Bulletin

Ken Neal
  • January 20, 2016
  • Ken Neal

Webcast: How to Build a Framework for Information Governance Success

Information governance is commonly defined as the activities and technologies that organizations leverage to maximize the value of their information while minimizing associated risks and costs.

  • BPO Bulletin

Ken Neal
  • January 20, 2016
  • Ken Neal

Minimizing the Budget Impact of Recent Shipping Rate Adjustments

The latest USPS rate increase in three years took effect on January 17, 2016. Although cost increases are inevitable, this is a good time for mail centers to review and sharpen their shipping practices to lessen the pain resulting from the latest rate increases from all three services providers...

  • BPO Bulletin

Ken Neal
  • January 15, 2016
  • Ken Neal

Upcoming Webcast: Facilities Management Challenges and Opportunities for 2016

Every day facilities management executives are charged with a complex task: deliver vital services that support their organization’s employees and site operations.

  • BPO Bulletin
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