BPO Industry Trends & Analysis

According to Gartner, 60% of data kept by companies has no business value, but still carries huge risk. You probably understand the importance of having a records retention schedule that defines how long each piece of business information must be maintained.

• Legal Services Brief

Fifty percent of finance executives say that their biggest invoice processing challenge is receiving invoices in paper format.

• BPO Bulletin

My colleague, Michelle Stephens, BPO Advisor, Insurance solutions for Canon Business Process Services, recently shared with me an interesting article on an Everest Group Report.

• BPO Bulletin

Canon Business Process Services and the Institute of Finance and Management (IOFM) surveyed finance executives and accounts payable (AP) professionals on their top AP improvement challenges and priorities. Download our infographic on what CFOs say they are doing to improve AP performance.

• BPO Bulletin

A study by Gartner indicates that 60 percent of data kept by companies has no business value, but still carries huge risk. An efficient records and information management program can help avoid this scenario.

• Legal Services Brief