Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Scott Paster
  • March 25, 2016
  • Scott Paster

Upcoming Webcast: Steps to Developing a Records Retention Schedule

According to Gartner, 60% of data kept by companies has no business value, but still carries huge risk. You probably understand the importance of having a records retention schedule that defines how long each piece of business information must be maintained.

  • Legal Services Brief

Ken Neal
  • March 25, 2016
  • Ken Neal

New Infographic: The Benefits of Accounts Payable Outsourcing

Fifty percent of finance executives say that their biggest invoice processing challenge is receiving invoices in paper format.

  • BPO Bulletin

Ken Neal
  • March 9, 2016
  • Ken Neal

How Robotic Process Automation will Ultimately Change the Insurance Industry

My colleague, Michelle Stephens, BPO Advisor, Insurance solutions for Canon Business Process Services, recently shared with me an interesting article on an Everest Group Report.

  • BPO Bulletin

Ken Neal
  • March 8, 2016
  • Ken Neal

Infographic: Steps High-Performing AP Departments Are Taking to Improve Efficiencies

Canon Business Process Services and the Institute of Finance and Management (IOFM) surveyed finance executives and accounts payable (AP) professionals on their top AP improvement challenges and priorities. Download our infographic on what CFOs say they are doing to improve AP performance.

  • BPO Bulletin

Scott Paster
  • February 26, 2016
  • Scott Paster

Does Your Data Amount to “Risky Business?”

A study by Gartner indicates that 60 percent of data kept by companies has no business value, but still carries huge risk. An efficient records and information management program can help avoid this scenario.

  • Legal Services Brief
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