BPO Industry Trends & Analysis

Canon Business Process Services and the Institute of Finance and Management (IOFM) surveyed finance executives and accounts payable (AP) professionals on their top AP improvement challenges and priorities. Download our infographic on what CFOs say they are doing to improve AP performance.

• BPO Bulletin

A study by Gartner indicates that 60 percent of data kept by companies has no business value, but still carries huge risk. An efficient records and information management program can help avoid this scenario.

• Legal Services Brief

A recent study conducted by the Institute of Finance and Management (IOFM) and Canon Business Process Services investigates steps AP departments are taking to eliminate inefficient paper processes and solutions they are considering in order to drive higher performance.

• BPO Bulletin

The United States Postal Services released its fiscal year 2016 first quarter report and the news is long overdue. The USPS generated enough revenue and controlled enough cost to produce its first profitable quarter in recent memory.

• BPO Bulletin

I have some good news to share. Canon Business Process Services has been named to the Leader category of the International Association of Outsourcing Professionals’ (IAOP®) 2016 Global Outsourcing 100® list. The list defines the standard of excellence in outsourcing service delivery.

• BPO Bulletin