BPO Industry Trends & Analysis

In this, the second post in my two-part series, I’ll provide three more tips on how to effectively manage the sometimes upsetting reality of workplace change. Previously I emphasized the importance of being prepared for change and why being a team player can help drive your success.

• BPO Bulletin

If you couldn’t attend our recent webcast, "Steps to Developing a Records Retention Schedule” you can watch a recorded version.

• BPO Bulletin

In this and my next post I’d like to offer a few recommendations based on situations I’ve experienced during my career overseeing change in my field, mail management services. These tips include what I see as key elements that can help you stay prepared for imminent change in your organization.

• BPO Bulletin

A Legaltech News article recently focused on how aligning compliance, privacy, security and eDiscovery practices can lower risk. The author states that while the operational goals of compliance, privacy, security and e-discovery practices are different, their processes and technologies overlap.

• Legal Services Brief

According to Gartner, 60% of data kept by companies has no business value, but still carries huge risk. You probably understand the importance of having a records retention schedule that defines how long each piece of business information must be maintained.

• Legal Services Brief