Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Scott Paster
  • October 12, 2016
  • Scott Paster

Driving Innovation in Legal Services: Part 3

​This is my third post in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to better focus on what it does best: practice law.

  • Legal Services Brief

Ken Neal
  • October 11, 2016
  • Ken Neal

Canon Launches a New Analytics and Reporting Tool

Today we announced that Canon Business Process Services has launched BusinessInsights.

  • BPO Bulletin

James Allen
  • October 11, 2016
  • James Allen

The New Digital Ecosystems: Not Your Father’s Insurance Industry

I’d like to comment on a recent Property Casualty 360 News article that discusses how the insurance industry ecosystem is evolving.

  • BPO Bulletin

Scott Paster
  • October 7, 2016
  • Scott Paster

The Low-Cost Center Trend

I recently read an ALM Intelligence report focused on how law firms are looking to reduce costs by leveraging the benefits of a shared service center strategy (ALM Intelligence, 2016, “Shared Service Centers: Reshaping the Legal Marketplace and Saving Money,” almlegalintel.com).

  • Legal Services Brief

Ken Neal
  • October 5, 2016
  • Ken Neal

We Have Opened the Doors to Our New Website

I’m pleased to share the good news that Canon Business Process has launched its newly revamped website, cbps.canon.com.

  • BPO Bulletin
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