BPO Industry Trends & Analysis

​I’d like to share some news about an upcoming event. As 2016 comes to a close, now is the time for sourcing and procurement professionals to identify new ways to reduce costs, consolidate vendors and improve efficiencies in 2017.

• BPO Bulletin

This is my fourth and final post in this series, in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to achieve substantial business benefits.

• Legal Services Brief

I’d like to share one of our recent webcasts, which spotlights an important trend. Leading insurers are increasing business efficiency, reducing costs and improving customer satisfaction by transforming the way they are processing documents such as claims and new business forms.

• BPO Bulletin

​This is my third post in which I am highlighting a case history focused on how implementing new processes and workflows enabled a major law firm (Chapman and Cutler LLP) to better focus on what it does best: practice law.

• Legal Services Brief

Today we announced that Canon Business Process Services has launched BusinessInsights.

• BPO Bulletin