BPO Industry Trends & Analysis

I recently read an ALM Intelligence report focused on how law firms are looking to reduce costs by leveraging the benefits of a shared service center strategy (ALM Intelligence, 2016, “Shared Service Centers: Reshaping the Legal Marketplace and Saving Money,” almlegalintel.com).

• Legal Services Brief

I’m pleased to share the good news that Canon Business Process has launched its newly revamped website, cbps.canon.com.

• BPO Bulletin

The United States Postal Service has submitted rate change requests to the Postal Rate Commission (PRC) that will impact mailers’ requirements and pricing going into 2017.

• BPO Bulletin

By utilizing sophisticated software and re-examining process workflows, insurers and agencies are finding new ways to reduce claims processing times, improve customer service, and increase sales efficiency.

• BPO Bulletin

I read a recent press release issued by Grand View Research, which states that the global document capture software market is expected to witness significant growth over the next eight years.

• BPO Bulletin