BPO Industry Trends & Analysis

​Next week Canon Business Process Services will spotlight its eDiscovery and litigation support solutions at the International Legal Technology Association’s ILTACON 2015 conference taking place in Las Vegas, August 30 to September 3.

• Legal Services Brief

But first, I want to point out that legal organizations, particularly law firms, are aware that enhanced staff expertise and new workflow processes and technologies are morphing their traditional office services centers into true information management centers.

• Legal Services Brief

Real estate companies have begun to leverage the benefits of working with one vendor partner that provides comprehensive campus logistics services, with one set of performance metrics and reporting system. The benefits include lower costs, operational efficiency and high employee satisfaction.

• BPO Bulletin

Despite the emphasis on business processes being as “paper lite” as possible, 69 percent of invoices are received in paper format and require manual conversion. To learn more, download a study from PayStream Advisors and Canon.

• BPO Bulletin

Technology offers law firms tremendous possibilities for growth and innovation, but turning potential into reality takes effort.

• Legal Services Brief