BPO Industry Trends & Analysis

“eDiscovery is discovery today. And unless you know how to deal with electronic information in the course of litigation, you have problems,” said Ronald Hedges, chair of the board of advisors of Bloomberg BNA’s eDiscovery Resource Center.

• eDiscovery Trends

David Vickers of ARMA International told a standing room only crowd that today it is critical for law firms to offer clients proof on where they stand with the maturity of their information governance (IG) strategies and practices.

• BPO Bulletin

One thing is clear for today’s insurance carriers. Those that embrace digitization and workflow technologies will be better positioned to meet customer demands, enhance sales efficiency and streamline claims processing.

• BPO Bulletin

​Next week Canon Business Process Services will spotlight its eDiscovery and litigation support solutions at the International Legal Technology Association’s ILTACON 2015 conference taking place in Las Vegas, August 30 to September 3.

• Legal Services Brief

But first, I want to point out that legal organizations, particularly law firms, are aware that enhanced staff expertise and new workflow processes and technologies are morphing their traditional office services centers into true information management centers.

• Legal Services Brief