Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • September 2, 2015
  • Ken Neal

Law Firms: Where Do You Stand on Information Governance?

David Vickers of ARMA International told a standing room only crowd that today it is critical for law firms to offer clients proof on where they stand with the maturity of their information governance (IG) strategies and practices.

  • BPO Bulletin

Ted Ardelean
  • August 26, 2015
  • Ted Ardelean

Insurers: Use Digital Technologies to Improve Document Workflows

One thing is clear for today’s insurance carriers. Those that embrace digitization and workflow technologies will be better positioned to meet customer demands, enhance sales efficiency and streamline claims processing.

  • BPO Bulletin

Ken Neal
  • August 24, 2015
  • Ken Neal

Canon Business Process Services Showcases eDiscovery, Litigation Support Solutions at ILTACON 2015

​Next week Canon Business Process Services will spotlight its eDiscovery and litigation support solutions at the International Legal Technology Association’s ILTACON 2015 conference taking place in Las Vegas, August 30 to September 3.

  • Legal Services Brief

Scott Paster
  • August 7, 2015
  • Scott Paster

CaseData Offers New Evidence Manager Module

But first, I want to point out that legal organizations, particularly law firms, are aware that enhanced staff expertise and new workflow processes and technologies are morphing their traditional office services centers into true information management centers.

  • Legal Services Brief

Ken Neal
  • August 3, 2015
  • Ken Neal

Simplifying Corporate Campus Logistics Management

Real estate companies have begun to leverage the benefits of working with one vendor partner that provides comprehensive campus logistics services, with one set of performance metrics and reporting system. The benefits include lower costs, operational efficiency and high employee satisfaction.

  • BPO Bulletin
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