Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • September 16, 2015
  • Ken Neal

Webcast: Simplify Insurance Operations and Streamline Document Workflow

Operational leaders at today top insurance companies are finding new ways to increase business efficiency, reduce costs and improve customer satisfaction.

  • BPO Bulletin

Ken Neal
  • September 16, 2015
  • Ken Neal

Leveraging Hidden Document Data

Today’s businesses are facing many challenges as technology innovation continues to transform how and where business is conducted. One of the biggest challenges is integrating technology within business workflows.

  • BPO Bulletin

Scott Paster
  • September 14, 2015
  • Scott Paster

Competence and Consequences in eDiscovery

“eDiscovery is discovery today. And unless you know how to deal with electronic information in the course of litigation, you have problems,” said Ronald Hedges, chair of the board of advisors of Bloomberg BNA’s eDiscovery Resource Center.

  • eDiscovery Trends

Ken Neal
  • September 2, 2015
  • Ken Neal

Law Firms: Where Do You Stand on Information Governance?

David Vickers of ARMA International told a standing room only crowd that today it is critical for law firms to offer clients proof on where they stand with the maturity of their information governance (IG) strategies and practices.

  • BPO Bulletin

Ken Neal
  • August 26, 2015
  • Ken Neal

Insurers: Use Digital Technologies to Improve Document Workflows

One thing is clear for today’s insurance carriers. Those that embrace digitization and workflow technologies will be better positioned to meet customer demands, enhance sales efficiency and streamline claims processing.

  • BPO Bulletin
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