Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • October 5, 2015
  • Ken Neal

Canon Named a Top 20 Legal Technology Solutions Provider by CIOReview Magazine

Canon Business Process Services has been named by CIOReview magazine as one of the publication’s Top 20 Most Promising Legal Technology Solution Providers in 2015.

  • Legal Services Brief

Ken Neal
  • October 2, 2015
  • Ken Neal

New Brief: Five Ways to Improve Claims processing

Insurers continuously look for ways to deliver faster claims resolution, quicker responses to inquiries and proactive communications to policyholders. We have just published a brief that highlights steps your organization can take to advance claims processing.

  • BPO Bulletin

Scott Paster
  • October 2, 2015
  • Scott Paster

Continuously Improving Your Information Governance Program

A recent Law Technology News article poses an important question. “How do notions of continuous improvement amidst constant change play out when it comes to information governance?”

  • Legal Services Brief

Joe Freeman
  • October 1, 2015
  • Joe Freeman

Mail Still Matters in 2015 - Play Ball!

As we continue to drive forward in converting to electronic and digital communications, it is still important to note that many mailers still receive and process tons of mail pieces.

  • BPO Bulletin

Ken Neal
  • September 23, 2015
  • Ken Neal

Reducing Paper and Improving Business Processes

​In his blog, AIIM President John Mancini just recently completed an interesting series of posts on seven questions you should ask about paper reduction and process transformation.

  • BPO Bulletin
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