Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Joe Freeman
  • October 1, 2015
  • Joe Freeman

Mail Still Matters in 2015 - Play Ball!

As we continue to drive forward in converting to electronic and digital communications, it is still important to note that many mailers still receive and process tons of mail pieces.

  • BPO Bulletin

Ken Neal
  • September 23, 2015
  • Ken Neal

Reducing Paper and Improving Business Processes

​In his blog, AIIM President John Mancini just recently completed an interesting series of posts on seven questions you should ask about paper reduction and process transformation.

  • BPO Bulletin

Ken Neal
  • September 16, 2015
  • Ken Neal

Webcast: Simplify Insurance Operations and Streamline Document Workflow

Operational leaders at today top insurance companies are finding new ways to increase business efficiency, reduce costs and improve customer satisfaction.

  • BPO Bulletin

Ted Ardelean
  • September 16, 2015
  • Ted Ardelean

Leveraging Hidden Document Data

Today’s businesses are facing many challenges as technology innovation continues to transform how and where business is conducted. One of the biggest challenges is integrating technology within business workflows.

  • BPO Bulletin

Scott Paster
  • September 14, 2015
  • Scott Paster

Competence and Consequences in eDiscovery

“eDiscovery is discovery today. And unless you know how to deal with electronic information in the course of litigation, you have problems,” said Ronald Hedges, chair of the board of advisors of Bloomberg BNA’s eDiscovery Resource Center.

  • eDiscovery Trends
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