Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • December 16, 2015
  • Ken Neal

A Key Challenge in Accounts Payable Process Automation: Part 2

The pace of implementing tools such as supplier portals that enable suppliers to submit invoices electronically has outpaced supplier adoption.

  • BPO Bulletin

Ken Neal
  • December 11, 2015
  • Ken Neal

A Key Challenge in Accounts Payable Process Automation: Part 1

Earlier this year I posted several columns discussing how to break through five key obstacles companies often face when automating their accounts payable (AP) process.

  • BPO Bulletin

Joe Freeman
  • December 10, 2015
  • Joe Freeman

New Canon Fact Sheet: Mail Centers can Deliver Real Business Value

​Response times are critical to businesses interested in delivering a positive customer experience. Rethinking how your company handles incoming physical mail and digital information can be an important component to customer satisfaction levels.

  • BPO Bulletin

Ken Neal
  • December 10, 2015
  • Ken Neal

Advanced Facilities Management at One of the World's Largest Companies

​One of the world’s largest enterprises was planning to migrate thousands of employees to a new corporate headquarters location.

  • BPO Bulletin

Ken Neal
  • December 9, 2015
  • Ken Neal

Soon-to-be Released Canon Survey on Facilities Management Challenges, Opportunities

Every business day, corporate environments across the country function like small cities; managing a wide range of corporate campus logistics services such as warehouse and inventory management and specialty transport, as well as facilities support services and activities.

  • BPO Bulletin
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