Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • August 11, 2016
  • Ken Neal

The Impact of Manual, Paper-Clogged Processes

I recently read an interesting blog post by AIIM President and CEO John Mancini (Mancini, John. “Why can’t we stop talking about technology?” Web blog post. The Digital Landfill. AIIM. 9 Aug. 2016).

  • BPO Bulletin

Ken Neal
  • August 3, 2016
  • Ken Neal

​Canon Signs Managed Services Agreements with Three Premier Law Firms

I have some good news to share. Three law firms have selected Canon Business Process Services (Canon) to implement a comprehensive range of document management, digital imaging and information governance services.

  • Legal Services Brief

Joe Freeman
  • August 1, 2016
  • Joe Freeman

Mail Management as a Gateway to Improving Many Business Processes: Part Three

​In this post, Part Three of my series, I will wrap up my case history on mail management solutions we implemented for a leading healthcare organization and address how we are building on our ability to meet these kinds of challenges.

  • BPO Bulletin

Joe Freeman
  • July 29, 2016
  • Joe Freeman

Mail Management as a Gateway to Improving Many Business Processes: Part Two

In this post, Part Two of my series, I’ll provide a detailed look at the mail management solution we implemented for a major healthcare provider.

  • BPO Bulletin

Ken Neal
  • July 29, 2016
  • Ken Neal

Information Governance is Crucial in Healthcare

I recently read in article in “Health Data Management” magazine, which states that while the healthcare industry might be a Johnny-come-lately in terms of implementing information governance (IG) programs, provider organizations are now recognizing the importance of IG and making efforts to adopt a successful strategy.

  • BPO Bulletin
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