Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
BPO Bulletin
A Key Challenge in Accounts Payable Process Automation: Part 3

Obstacles in the way of eInvoice adoption remain, at least in the U.S. The slow pace of eInvoice adoption in the US where eInvoice capability is not government mandated suggests organizations should not wait.

BPO Bulletin
A Key Challenge in Accounts Payable Process Automation: Part 2

The pace of implementing tools such as supplier portals that enable suppliers to submit invoices electronically has outpaced supplier adoption.

BPO Bulletin
A Key Challenge in Accounts Payable Process Automation: Part 1

Earlier this year I posted several columns discussing how to break through five key obstacles companies often face when automating their accounts payable (AP) process.

BPO Bulletin
New Canon Fact Sheet: Mail Centers Can Deliver Real Business Value

​Response times are critical to businesses interested in delivering a positive customer experience. Rethinking how your company handles incoming physical mail and digital information can be an important component to customer satisfaction levels.

BPO Bulletin
Advanced Facilities Management at One of the World's Largest Companies

​One of the world’s largest enterprises was planning to migrate thousands of employees to a new corporate headquarters location.

BPO Bulletin
Soon-to-be Released Canon Survey on Facilities Management Challenges, Opportunities

Every business day, corporate environments across the country function like small cities; managing a wide range of corporate campus logistics services such as warehouse and inventory management and specialty transport, as well as facilities support services and activities.

Legal Services Brief
CLOs Rank Rapid Technology Advancement as a Key Force Driving Market Change

I’d like to bring to your attention a new survey from Altman Weil. It indicates chief legal officers are taking a more strategic approach in their management of internal and external resources that support their operations.

BPO Bulletin
Canon Chairman & CEO Ranked Among Top 100 World's Best Performing CEOs

Canon Business Process Services congratulates its parent company, Canon Inc.’s Chairman and CEO, Fujio Mitarai, on being recognized as one of the top 100 World’s Best-Performing CEOs in 2015 by "Harvard Business Review."

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