Business Process Outsourcing Services

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Automate your workflows

Global telecommunications company serving 16,000 employees across 46 offices experiences upstream cost savings, efficiencies, and operational improvements around internal mail distribution.

Transform your business

Insurance company advances document processing to reduce costs and transforms claims cycle times by more than 50%.

Optimize your business

Global manufacturer went from managing operations with inefficient processes to achieving high-volume production levels in its warehouse.

At Canon Business Process Services, we’re experts in more than operations management, workflow improvement, labor, technology and automation. We focus on optimizing your internal processes and capitalizing on opportunities to streamline your business.

We make it our business to help you grow yours.

Canon helps you optimize your business. Attaining a measurable, sustainable improvement in business performance requires a holistic approach to operational excellence. Our innovative approach includes the latest technologies, workflow automation, Six Sigma™ methodologies and data analytics to enable business agility and your digital transformation.

Canon Has Been a Trusted Outsourcing Provider for More Than 40 Years

18
Consecutive Years as a Global IAOP Leader
1,000+
Client Implementations
147
Fortune 1000 Companies Served

Our Approach to Operational Excellence

Step One

Process Assessment

We begin with a thorough analysis of the current state of the critical business process and identify opportunities for enhancements. A complete business process assessment will include all processes and applications from beginning to end.

Step Two

Workforce Optimization

Canon has a proven framework to attract, retain and develop talent with the skills that can deliver desired business outcomes. Our workforce optimization strategy integrates business performance considerations with workforce management.

Step Three

Intelligent Automation

Canon implements existing or new technology to maximize operations. We empower end-to-end business process automation with robotic process automation and artificial intelligence to digitally transform your business.

Step Four

Change Management

The Canon change management multi-step plan supports a smooth transition and ensures employees are guided through the change journey.

Step Five

Performance Measurement

Implementing new processes requires upgraded performance management systems to monitor new goals and processes. Canon believes that effective measurement can motivate breakthrough improvements.

Step Six

Continuous Improvement

Canon leverages Six Sigma-based methodologies to identify opportunities for streamlining work and reducing waste. Our culture of incremental improvements to processes enable our clients to consistently advance their business.

Among the Ways We Help You Advance Business Performance

Cost Control
Productivity Improvement
Improved Decision-making
Improved Processing Accuracy
Improved Business Agility

What our clients say

Law Firm Improves Workflow and Eliminates Overtime With A Digital Mailroom

A leading law firm struggling to handle thousands of pieces of mail daily, partnered with Canon to digitally transform their mailroom.

Financial Services Company Advances Workflows

Canon helped Raymond James streamline its financial management system.

Information Solutions Company Realizes 50% Increase in Productivity

Canon maximized invoice processing efficiency, improved invoice cycle processing times with automation.

Industry Recognition

Mark Walker

A Client-Focused Culture Here at Canon

"We listen to our clients to develop the optimal process and technology solution customized to achieve the desired business outcome. Our team of certified experts gather the requirements, assess the current state and future desired state and provide a clear view into the implementation, change management and communication plans to ensure that expectations are met and results are realized. We value each and every relationship with an eye toward adding long-term business value."

Mark Walker
President

Ready to Advance Your Business?