Case Study
Canon's Office Support Advances RTO Strategy For Major Client

Senior Operations Manager Roger Harbour discusses how Canon implemented a number of innovative office solutions designed to advance the employee experience and streamline the flow of information.

Among the clients goals was to create a superior collaborative work environment that fosters innovation and welcomes employees as they return to the office. New initiatives to support employees were implemented, including Intelligent Lockers to enable secure, self-service storage and package delivery. Employees were given mobile device-enabled access, automated delivery notification, and item tracking. Canon also deployed a cloud-based mobile shipping application, enabling employees working from home to print out shipping labels and bring their packages to any courier. Finally, Canon provided workforce management services for in-office support staff for print, copy, hospitality, IT support, mailroom and facility management services needs.

As a result of these office support services, the client is experiencing increased employee productivity, reduced costs, and an improved workplace experience in the office and from home.

Ready to Advance Your Business?