Catch up on the latest guidance from our experts, including their insight on workforce management, automation and process optimization trends.

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Legal Services Brief
BPO Bulletin
BPO Bulletin
Challenges in Robotic Process Automation Implementations and Reasons for Unsuccessful Deployments

In this post, my colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor with a special focus on banking and financial services, shares his thoughts on trends in robotic process automation (RPA).

BPO Bulletin
New Insurance Best Practices Whitepaper

I’m pleased to share our new whitepaper: “Insurance Best Practices: Achieve Powerful Business Benefits by Streamlining Document Workflows.”

BPO Bulletin
Using Intelligent Capture to Get Chaotic Incoming Documents Under Control

Another blog post by AIIM’s John Mancini addresses some of the many challenges enterprises face when trying to leveraging document capture solutions.

BPO Bulletin
Facility Management Webcast: Top 3 Ways to Overcome your Budget and Operational Challenges

I want to alert facility executives about our upcoming webcast on Thursday, February 16 at 2 PM EST.

BPO Bulletin
Top Seven Insurance Industry Concerns for 2017

​Early into a new year for the insurance industry, it is important to have insight into top trends and concerns for the days ahead.

BPO Bulletin
Robotic Process Automation in the Banking and Financial Services Industry

My colleague at Canon Business Process Services (Canon), Serdar Ercetin, BPO Advisor, points out that firms in the banking and financial services industry (BFSI) are constantly looking for ways to increase efficiency and reduce costs across their organizations.

BPO Bulletin
Finding Your Ideal Outsourcing Partner

​Swipe left, swipe left, swipe right…if only finding your ideal outsourcing partner was as easy as Tinder.

BPO Bulletin
Effective Document Capture: When Technology Can Help Reduce Costs

My colleague at Canon Business Process Services, Reza Pazuki, Solutions Engineer, points out that business process workflow experts have been writing for some time about the value of implementing an effective document capture strategy.

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