Top 5 Ways to Advance the Procure-To-Pay Customer Experience
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Top 5 Ways to Advance the Procure-To-Pay Customer Experience
The Hackett Group research indicates that 80% of purchase-to-pay organizations rate increasing internal stakeholder satisfaction as a top priority. While purchase-to-pay organizations understand the need for internal customer-centricity, the path to get there remains unclear to some.
Watch this can't miss webcast from Canon and The Hackett Group today to learn:
- The power of using internal communications channels to "market" your company's P2P mission
- How leveraging the right data can help you better understand and anticipate stakeholder needs
- The importance of creating an omnichannel, personalized stakeholder experience