Managed Services

Workforce Management Services

Outsource Employment of Highly Skilled and Reliable Workers


Today, organizations operate a non-traditional workforce model—one in which up to 40% of the workforce may consist of temporary, contract, outsourced or shared-job employees compared to permanent employees. While a non-employee labor model provides flexibility for both employer and worker, managing a contingent labor program can present a number of challenges and risks. The organization can be burdened with legal, compliance, and co-employment issues, while business managers overseeing non-employee workers are tasked with onboarding, training, and supervising to the detriment of meeting production schedules and quality work standards.

The Canon Managed Workforce Services helps solve these problems by shifting the business management focus from filling open positions to completing work on time. Canon offers a single point of contact and provides onsite W-2 staff and management. 

Helping organizations meet talent needs, provide budget flexibility, and reduce co-employment risk, relieves business managers from staffing and administrative tasks. The Canon Managed Workforce Services start with an understanding of the client needs and ends by delivering the completed work according to the client's service level and quality expectation.

Why Canon for Managed Workforce Services?


The Canon account managers know their clients’ businesses and anticipate their needs. We train our staff and provide onsite supervision. This process helps to control the cost of overtime and planning to ensure we stay on budget and remain competitive. Also, since we are already onsite with our Business Process Outsourcing or Document Processing Services, adding Managed Workforce Services can potentially be a quick process, as we may have a pool of people from which to draw. 

For new clients, our contracting process can be expedited and our service can be up and running fairly quickly. Since we provide W-2 workers and collaborate with our clients to manage safety, training, equipment certification, and background checks, we are able to avoid many potential risks. And, with cross-trained employees, we can select the most qualified staff for the needed role to achieve high productivity from the first day.

The Canon Managed Workforce Service is guided by an expert Human Resources team and a thorough recruiting process may include:

  • Personal interviews
  • Skills and aptitude testing
  • Reference checks
  • e-Verify (social security and employment eligibility verification)
  • Drug checks and background screens

Canon employees are offered the opportunity to build their skills while on the job via cross training and certification. Through our online training we offer over 100 training modules—just one example of our retention program, designed to ensure employees are satisfied in their jobs and minimize turnover.

With Canon Managed Workforce Services, you can realize the following benefits:

  • Quality work: Our account manager knows the client’s business and anticipate their needs. We train our staff and provide on-site supervision
  • Cost control: Overtime controls, advance planning, and optimized processes help us to stay on budget and remain cost competitive
  • Flexibility and responsiveness: Since we are already onsite with our BPO or Document Processing Services, adding workforce services can be a quick process as we may have a pool of people to draw from.  For new clients our contracting process can be executed fairly quickly
  • Risk minimized: We provide W-2 workers and work with our clients to manage co-employment risk, safety, training, equipment certification and background checks
  • High productivity: We cross-train employees and can tap from our bench which means their output can be high from day one
  • Relieves the business managers from the staffing and administrative burden

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