Industry Solutions

Banking & Financial BPO Services

Canon Improves Customer Service and Enables Efficiency

As one of the most regulated industries, the Financial Services industry faces pressures to overcome the cost of regulatory burden and compete in a digital world–including the rise of the new Financial Technologies Companies, or startups.

Your transaction-intensive business demands robust business processes in the front and back office that are efficient, reliable and intelligent. And, your diverse product line demands broad skills and experience. Information security remains center stage in all you do as your customer’s personal information lives throughout your operations.

Canon has been serving the financial industry for over thirty years. Our clients include banks, credit-card companies, consumer-finance firms, and investment funds. We manage the back-office operations that support your core business. Our professionals have the experience to help you assess business processes and to plan and implement digital-business solutions that improve customer service, reduce cycle time, facilitate compliance, and enable enterprise efficiency.

We provide value and expertise to Raymond James

Canon Imaging Services for Financial Institutions

Canon empowers banks and financial firms with the ability to process loans, credit card applications fast and efficiently. Our document processing services include:

  • Loan Processing: We implement digital efficiency in the mail intake, processing, and outbound print mail. Our services take care of the document flow (scan, route, and distribute) enabling you to process more loans and increase your profit per loan
  • Credit Card Processing: Canon services drive efficiency from application intake to processing to customer communication. We can support your dispute and fraud claim processing as well as collections and FCRA compliance

Managed Services for Financial Institutions

Canon provides managed services that allow financial institutions to advance business performance and cut costs. Our managed services include:

  • Records and Information ManagementOur experts help institutions implement policy and procedures helping to comply with regulatory requirements such as GLBA, USA PATRIOT Act and Sarbanes-Oxley Act
  • Document ImagingHarness the power of automated data extraction to make your business more efficient, and your employees more productive
  • Discovery Services: Rely on Canon discovery experts for minimizing discovery costs and attorney review time
  • Print ServicesWe ensure your customer statements and mandated regulatory disclosures are printed and delivered according to schedule. We take care of procuring supplies as well as managing the equipment and operating the print center
  • Mail ServicesStreamline the flow of incoming and outgoing mail and parcel
  • Office SupportRely on experienced staff to keep office operations running smoothly
Success Stories
How A Major Bank Remains Compliant with the Help of Canon Accounts Payable Services
Ready to Advance Your Business?