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Case Study
Leading Technology Company Increases Safety and Security Protocols With Campus Mail Experience

A leading technology company partnered with Canon Business Process Services to improve the employee experience and improve its safety and security protocols on campus. To achieve their ambitious vision for its campus mail operation, they leveraged Canon’s expertise in mailroom outsourcing and designing non-traditional approaches toward elevating the employee experience and delivering a higher level of efficiency on campus.

Because security was a priority for our client, Canon implemented security protocols to include x-ray upon mail arrival and Chemical, Biological, Radiological, Nuclear, and high yield Explosives (CBRNE) processes for C-Suite executives. Canon also set up an offsite location to screen all packages for potential risks.

With a focus on career development and training, Canon offered educational programs for advancement opportunities for all mail employees. Canon also set up shipping stations throughout the campus that employees could use for both business and personal shipments.

Our client partnered with us because we took the time and allocated necessary resources to develop a comprehensive and innovative roadmap to solve their challenges. The program is regarded as valuable convenience that enhances the employee experience on campus.

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