Managed Services

Document Imaging and Scanning Services

Bridge the Manual and Digital Workflow Divide with Document Imaging

Whether your goals are to boost employee productivity, safeguard against business interruption or simply respond to internal and external customers faster, document scanning and automated data extraction have proven to help achieve these and other critical business objectives.

Developing a document management strategy that will help you achieve these goals requires expertise and best-in-class technology. Canon Business Process Services has over twenty years of experience providing end-to-end imaging, document conversion and indexing services, and we are here to help you. You will find that document imaging and indexing are among the best investments you can make for your business. 

  • Business Process Imaging  With day forward imaging, you can facilitate collaboration and support a mobile workforce along with realizing an increase in document processing speed, automate data entry, and reduce overall paper and ultimately the cost
  • Backfile Conversion We can process a wide variety of data sources from legacy microform to physical paper to email and attachments. When you digitize your information, you benefit from enabling better access and protect against business interruption, facilitate compliance and reduce your business risk

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Why Canon for Imaging Your Documents and Records?

From simple invoice scanning or preserving 50-year-old student records, to extracting data from five million images a month, Canon has managed hundreds of imaging operations for over twenty years.

  • Security and Confidentiality: Canon knows the importance of implementing rigorous process controls to provide security and redundancy at all levels–physical, network and data.  Canon processing centers are SSAE-18 validated, and compliant with PCI and HITRUST assessments
  • Regulatory Compliance: Canon serves businesses from the most regulated industries, including banks, insurance carriers, pharmaceutical companies, healthcare providers, and defense contractors
  • Leadership: Our leadership in imaging is recognized by our participation in industry conferences and networks. Many Canon imaging analysts frequently speak at industry conferences and maintain certification in records and information governance domains
  • Certifications: Canon document management experts hold certifications in imaging, information governance, records management and mail management
Success Stories
Documenting Progress and Savings at a Large Insurance Company
An insurance company with over 75 years of success needed to streamline business process imaging activities. Canon Business Process Services managed each step of the process, incorporated advanced technology, and provided near real-time results. A great partnership was born.

Business Process Imaging Services, The Benefits

Our approach to business process imaging optimizes both cost and production.  We can scale as your business changes.  We can process documents for multiple business functions.

  • Processing Speed: Canon has the capacity to process 12.8 million images per month (with a three shift operation) that translates into just under 600,000 pages per day
  • Straight-Through Processing: Canon Business Process Imaging Services can perform data validation and enrichment routines to update the extracted data, which may eliminate manual verification and validation steps downstream
  • Industry Experience: Canon has experience working for the most regulated organizations including: banks, insurance carriers, pharmaceutical, healthcare, and defense contractors
  • Production Experience: Canon has been managing hundreds of document processing centers over twenty years ranging from thousands to millions of images a month
  • Expertise: Canon Information Governance experts work side by side with mail, imaging, data extraction and workflow automation experts to perfect the intake of documents suitable for the speed of digital business
  • Information Security: Canon knows the importance of rigorous process controls to provide security and redundancy at all levels–physical, network and data.  Canon processing centers are SSAE-18, PCI and HITRUST assessment compliant facilities
  • Flexible Service: Canon can combine onsite, offsite and off-shore scanning and data processing resources to deliver round the clock service

Optimizing complex processes can provide benefits for a wide range of services including:

  • Invoice conversion for Accounts Payable and procure-to-pay
  • Student Financial Aid
  • Consumer Auto Finance
  • Commercial and Medical insurance claims
  • Insurance Claims and Policy Servicing
  • Credit Card and Consumer Credit Dispute processing
  • International Trade Finance
  • Unemployment claims
  • Employee benefits
  • Remittance processing

A Hybrid Solutions Delivery Model With the Flexibility You Need

Canon service delivery is flexible and customized to solve your unique business challenges.

Backfile Conversion Services

Organizations across industries are taking steps to protect their business and reduce operating risk with backfile conversion–the process of converting paper documents into digital information.

This is because backfile conversion helps businesses protect against destruction or loss of files; reduce operating and reclaim expensive office space; keep pace with customer demands for easy access to documents; maintain compliance with internal audit, discovery, and regulatory requirements; and enable safe transfers of product or business records. No matter the reason that you are interested in backfile conversion, Canon Business Process Services can help.

Our backfile conversion services include:

  • Project assessment and planning
  • Standard size and large format scanning to TIFF, PDF, and all other digital image format
  • Document and records conversion – paper to digital, microfilm to digital
  • Medical X-ray conversion to digital image
  • Automated data capture and document recognition using OCR, OMR, ICR, MICR, OBR (barcodes)
  • Image indexing
  • Document coding for legal discovery
  • File cleansing that reduces paper file storage space and retains only the required documents
  • Document destruction and shredding

Today’s leading businesses trust us to backfile a range of records including:

  • Accounts Payable records
  • Personnel records
  • Litigation case records
  • Procurement vendor records and contracts
  • Architecture, engineering, construction prints and maps
  • Digitize product or business records for transfer under acquisition or divestiture deals
  • Digitization of discovery files
  • Patient medical records
  • Student records

Why Canon for Backfile Conversions?

Success for any backfile conversion project is best ensured by a rigorous, controlled process under the supervision and guidance of certified information governance professionals as needed.  From planning the conversion project to considering records management requirements, you can trust our experts to guide your project and oversee scan quality. Our backfile services offer:

  • Service Flexibility: On-site and/or off-site backfile conversion services
  • Quality: Certified information governance professionals plan, implement, and supervise the scanning project using a multi-step quality control methodology
  • Experience: 20+ years of experience across all types of projects and documents
  • Tools: Best-in-class OCR and image capture technology
  • Assurance and Compliance:  Canon operates SSAE-18, PCI and HITRUST assessment compliant facilities

With our advanced tools and customized service, we can provide you with a same day budget estimate for your project.

Ready to Advance Your Business?