Business Process Outsourcing Services Provider

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Automate your workflows

Global telecommunications company serving 16,000 employees across 46 offices experiences upstream cost savings, efficiencies, and operational improvements around internal mail distribution.

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Transform your operations

Leading children's hospital achieves cost savings and better supplies management to support clinical staff and patient care.

Explore Transformations

Optimize your business

Global manufacturer achieves improved accuracy with a highly skilled Canon-managed workforce.

See The Results
Automate your workflows
You can gain speed and efficiency with electronic documents in a form that helps you complete work more efficiently with higher accountability.
Transform your operations
You can improve nurse satisfaction rates, onsite logistics and medical supplies accuracy with Canon as your strategic operations partner.
Optimize your business
You can achieve accuracy objectives and reduce time-to-hire in your manufacturing plant.

Elevate your business operations with Canon Business Process Services. With a track record of excellence in business process outsourcing, onsite logistics, and digital transformation, we stand as a leading provider of innovative solutions. Our highly skilled team ensures differentiated office support while providing a world-class, engaging workplace. Backed by decades of experience serving Fortune 1000 companies and the largest U.S. law firms, Canon is committed to delivering high-quality, customized solutions that adapt to the dynamic needs of today's workplaces. Experience the difference.

We make it our business to help you grow yours.

Canon helps you optimize your business. Attaining a measurable, sustainable improvement in business performance requires a holistic approach to operational excellence. Our innovative approach includes the latest technologies, workflow automation, Six Sigma™ methodologies and data analytics to enable business agility and your digital transformation.

Canon Has Been a Trusted Outsourcing Provider for More Than 40 Years

20
Consecutive Years as a Global IAOP Leader
1,000+
Client Implementations
147
Fortune 1000 Companies Served

Our Approach to Operational Excellence

1.
Process
Assessment
2.
Workforce
Optimization
3.
Intelligent
Automation
4.
Change
Management
5.
Performance
Measurement
6.
Continuous
Improvement

Process Assessment

We begin with a thorough analysis of the current state of the critical business process and identify opportunities for enhancements. A complete business process assessment will include all processes and applications from beginning to end.

Next

Workforce Optimization

Canon has a proven framework to attract, retain and develop talent with the skills that can deliver desired business outcomes. Our workforce optimization strategy integrates business performance considerations with workforce management.

Next

Intelligent Automation

Canon implements existing or new technology to maximize operations. We empower end-to-end business process automation with robotic process automation and artificial intelligence to digitally transform your business.

Next

Change Management

The Canon change management multi-step plan supports a smooth transition and ensures employees are guided through the change journey.

Next

Performance Measurement

Implementing new processes requires upgraded performance management systems to monitor new goals and processes. Canon believes that effective measurement can motivate breakthrough improvements.

Next

Continuous Improvement

Canon leverages Six Sigma-based methodologies to identify opportunities for streamlining work and reducing waste. Our culture of incremental improvements to processes enable our clients to consistently advance their business.

Among the Ways We Help You Advance Business Performance

Cost Control
Cost Control
Service level agreements provide visibility into operational performance and insight on how to better contain costs.
Productivity Improvement
Productivity Improvement
Achieve improved efficiency and meaningful business results.
Improved Decision-making
Decision Insights
Actionable insights from comprehensive, near real time data and reporting.
Improved Processing Accuracy
Processing Accuracy
Rightsizing your technology provides improved information processing cycle times, volumes and accuracy.
Improved Business Agility
Business Agility
As market conditions change, there is greater flexibility to ramp up and ramp down as needed.
Cost Control
Service level agreements provide visibility into operational performance and insight on how to better contain costs.
Productivity Improvement
Achieve improved efficiency and meaningful business results.
Decision Insights
Actionable insights from comprehensive, near real time data and reporting.
Processing Accuracy
Rightsizing your technology provides improved information processing cycle times, volumes and accuracy.
Business Agility
As market conditions change, there is greater flexibility to ramp up and ramp down as needed.
What Our Clients Say
"The Canon partnership helps support our mission by being great partners, brokers of change, and true subject matter experts."
Senior Director of Operations, A Top U.S. Children's Hospital
What Our Clients Say
“Canon's campus mail services are reliable and provide both excellent student customer service and effective parent issue resolution. This has made our partnership a success.”
Assistant Vice President, Capital Planning, Top-rated National University
What Our Clients Say
"Canon is reliable, professional and flexible."
Chief Operating Officer, Clark Hill
What Our Clients Say
"Canon understands my operation, consistently finds solutions, and offers new ideas that increase efficiencies in our operation."
Vice President, Corporate Real Estate, Global Professional Services Firm
What Our Clients Say
"Canon is dependable, flexible and a true partner."
Jeighdeane King
Managing Director, Spaces and Facilities, Morning Consult

What our clients say

Law Firm Improves Workflow and Eliminates Overtime With A Digital Mailroom

A leading law firm struggling to handle thousands of pieces of mail daily, partnered with Canon to digitally transform their mailroom.

Financial Services Company Advances Workflows

Canon helped Raymond James streamline its financial management system.

Information Solutions Company Realizes 50% Increase in Productivity

Canon maximized invoice processing efficiency, improved invoice cycle processing times with automation.

Recommended Resources

Enhanced Office Services with Automated Workflows
CASE STUDY
Automating Workflow to Enhance Office Services
Digital Mail Solutions
WHITEPAPER
Six Ways a Digital Mailroom Can Transform Your Business
Enrich Workplace Experiences and Optimize Workforce Support
CASE STUDY
Innovative Office Services: Canon Enriches the Workplace Experience of a Leading Insurance Company

Industry Recognition

G100 Standard
Best Service Providers to Watch 2026 Award Logo Final
TCD Badge Canon Business Process
Top 10 Service Providers 2025 Award logo
Top BPO Provider of the Year 2026 Award Logo

Ready to Advance Your Business?